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Field Service Engineer
Role Overview
You will service, repair, and troubleshoot medical imaging contrast injectors across the East of England, working to strict regulatory, quality, and HSE standards while delivering high levels of customer support following full OEM training.
Company Information
Zenopa have partnered with a US-based manufacturer of orthodontic products used by clinicians worldwide. The business operates with a family-oriented approach, maintaining a personal touch and valuing inclusivity and strong employee engagement. Customer service is a clear priority, supported by long-term ambitions to grow technical and engineering teams. They value independence and self-starters, offering employees autonomy in their roles while ensuring the right level of support is always in place.
Role Requirements
Regional based travel – East of England.
Carry out the service and repair of Contrast Injectors for MRI’s, Ultrasounds and other medical imaging equipment.
Implement and work to all regulatory and quality requirements.
Implement and work to all applicable health, safety and environmental requirements stipulated by HSE manual, HSE policies and HSE objectives.
Full OEM training on portfolio to start when you join the company.
Attend problem machines or sites to undertake the assessment of ongoing problems and/or carrying out an investigation into the problems and/or carry out the necessary work to either repair or modify the equipment.
Person Specifications
Experience working with Medical Imaging Equipment (preferred).
Needs to be good with customer facing and puts the customers’ needs first.
Ideally someone with Level 3 Engineering qualification or above.
Need someone who is flexible and happy to put in the work and be ambitious, self-starter, driven.
Package
10% discretionary bonus.
Company van.
9% Pension.
Health insurance.
Fuel card.
Autonomy of diary.
25 days AL + Bank Holidays.
£500 Annual gym allowance.
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Locations
We aim to operate and maintain the following set of core values