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Field Service Engineer

Scientific Supplier
Engineers Field & Depot
IVD
London & South East
£45,000 - £50,000
Diagnostics

Role Overview

Responsible for providing technical support and preventative maintenance for IVD systems across the South East, ensuring high service standards and customer satisfaction.

Company Information

Our client, positioned as a global leader in specialised diagnostics across Haemostasis, Transfusion, Transplant, and various other areas, operates in numerous countries and over 100 territories through distributors. They provide an honest and open culture, meeting the expectations they set out from the start and gaining the confidence and trust of their workforce and clients.

Role Requirements

Provide support on a range of IVD systems
Diagnose, repair, and test faulty instruments promptly
Carry out installations and perform IQ/OQ procedures as required
Conduct scheduled preventive maintenance for customer equipment
Work collaboratively with technical and product teams
Maintain local spare part inventory and accurate service records

Person Specifications

Strong technical competence in engineering or scientific disciplines
Ability to work under pressure and problem-solve analytically
Excellent communication and interpersonal skills
Strong IT, planning, and organisational skills
Flexibility to travel, including occasional international trips

Package

£45,000  £50,000 basic salary
10% bonus based on company and personal objectives
Company car (choice of electric or plug-in hybrid)
12% employer pension contribution (6% employee)
Private healthcare
25 days holiday + bank holidays
Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!

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    Further Details/Cover Note

    Locations

    Amersham
    Aylesbury
    Banstead
    Barnet
    Beckenham
    Bexley
    Borehamwood
    Brent
    Bromley
    Broxbourne
    Camberwell
    Camden
    Carshalton
    Caterham
    Chertsey
    Chessington
    Chigwell
    Clapham
    Croydon
    Dagenham
    Dartford
    Deptford
    Ealing
    East Central London
    East London
    Egham
    Enfield
    Epsom
    Fulham
    Gravesend
    Grays
    Greenford
    Greenwich
    Hackney
    Haringey
    Harpenden
    Harrow
    Hatfield
    Hayes
    Hemel Hempstead
    High Wycombe
    Hornchurch
    Ilford
    Islington
    Kingston-upon-Thames
    Leatherhead
    Lewisham
    Leyton
    Loughton
    Maidenhead
    Marlow
    Mitcham
    Morden
    North London
    North West London
    Northolt
    Orpington
    Pinner
    Purley
    Putney
    Radlett
    Richmond upon Thames
    Rickmansworth
    Romford
    Ruislip
    Sidcup
    Slough
    South East London
    South West London
    Southall
    St Albans
    Staines
    Stratford
    Sutton
    Twickenham
    Upminster
    Waltham Cross
    Walthamstow
    Wandsworth
    Watford
    Welwyn
    Wembley
    West London
    Westminster
    Wimbledon
    Windsor
    Date Updated
    30 Jun 2025
    Job reference
    74531
    Categories
    Full Time
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    Why Zenopa?

    We aim to operate and maintain the following set of core values

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    01

    In house, contracting department.

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    02

    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    03

    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    04

    High Success Rate

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    05

    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.