Looks like you’re on the UK site. Choose another location to see content specific to your location
Field Service Engineer
Role Overview
Responsible for providing technical support and preventative maintenance for IVD systems across the South East, ensuring high service standards and customer satisfaction.
Company Information
Our client, positioned as a global leader in specialised diagnostics across Haemostasis, Transfusion, Transplant, and various other areas, operates in numerous countries and over 100 territories through distributors. They provide an honest and open culture, meeting the expectations they set out from the start and gaining the confidence and trust of their workforce and clients.
Role Requirements
Provide support on a range of IVD systems
Diagnose, repair, and test faulty instruments promptly
Carry out installations and perform IQ/OQ procedures as required
Conduct scheduled preventive maintenance for customer equipment
Work collaboratively with technical and product teams
Maintain local spare part inventory and accurate service records
Person Specifications
Strong technical competence in engineering or scientific disciplines
Ability to work under pressure and problem-solve analytically
Excellent communication and interpersonal skills
Strong IT, planning, and organisational skills
Flexibility to travel, including occasional international trips
Package
£45,000 £50,000 basic salary
10% bonus based on company and personal objectives
Company car (choice of electric or plug-in hybrid)
12% employer pension contribution (6% employee)
Private healthcare
25 days holiday + bank holidays
Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!
Apply for this role
Locations
We aim to operate and maintain the following set of core values
