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Field Service Engineer
Scientific Supplier
Engineers Field & Depot
IVD
Midlands
Speak to Tom
Diagnostics
Role Overview
An opportunity has arisen for a Field Service Engineer to join an established technical services team supporting diagnostic instrumentation across the Midlands region.
The role will involve the installation, maintenance, repair and calibration of advanced laboratory diagnostic systems used within NHS and clinical laboratory environments. You will be responsible for ensuring equipment operates reliably while delivering a high level of customer support across your territory.
This position offers a regional territory with minimal overnight stays, extensive product training and the opportunity to work with market-leading diagnostic technologies.
Company Information
Our client is a global leader in specialised diagnostics, supporting hospitals, laboratories and research facilities with innovative technologies used in critical patient testing and clinical decision-making. Operating in over 100 countries, they are recognised for their commitment to quality, innovation and customer support, offering engineers a stable environment with excellent training and long-term career development opportunities.
Role Requirements
Responsibilities:
Carry out planned preventative maintenance on diagnostic instrumentation.
Diagnose and repair electrical, electronic and mechanical faults.
Install and commission new systems at customer sites.
Complete service documentation and technical reports accurately.
Provide technical support and troubleshooting assistance to customers.
Manage spare parts inventory and company equipment.
Build strong relationships with laboratory and healthcare professionals.
Participate in an occasional weekend telephone support rota.
Person Specifications
Previous Field Service Engineering experience supporting electrical, electronic or electromechanical equipment.
Background within IVD/Diagnostics, Medical Devices, Scientific Instrumentation, Laboratory Equipment, or Military Engineering highly desirable.
Strong fault-finding, troubleshooting and problem-solving skills.
Experience carrying out installations, preventative maintenance and repairs.
Customer-focused with strong communication skills.
Able to work independently and manage a regional territory.
Strong attention to detail and ability to complete technical documentation accurately.
Engineering qualification (Electrical, Electronic, Biomedical or similar) advantageous.
Full UK Driving Licence
Package
£45,000 – £50,000 basic salary
Up to £52,000 for exceptional candidates
10% annual bonus
Tesla or Polestar company vehicle
Private healthcare
12% employer pension contribution
Gym allowance
25 days holiday plus bank holidays
Option to purchase an additional 5 days holiday
Laptop and mobile phone
Comprehensive product training
Career progression opportunities within a global organisation
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Locations
Alfreton
Birmingham
Brackley
Bridgmorth
Brierley Hill
Burton upon Trent
Cannock
Corby
Coventry
Derby
Droitwich
Dudley
Kettering
Leamington Spa
Leek
Leicester
Lichfield
Loughborough
Malvern
Market Drayton
Market Harborough
Matlock
Melton Mowbray
Northampton
Nuneaton
Rugby
Shifnal
Solihull
Stoke-on-Trent
Stone
Stourbridge
Telford
Tipton
Towcester
Uttoxeter
Walsall
Warwick
Willenhall
Wolverhampton
Worcester
Date Updated
22 Jun 2026
Job reference
75859
Categories
Full Time
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Hiring contacts
Bilal Hussain
Expertise:
Chemistry, Medical Devices, Physics, Service Engineering
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