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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
IVD
North-West
Call 01494 818 006
Diagnostics

Role Overview

You will act as the first line of engineering support within your territory, taking ownership of installations, fault resolution, and ongoing system reliability.

This role is focused on maintaining high-performance diagnostic instrumentation within hospital laboratories. You will work independently across NHS and private sites, ensuring systems are installed correctly, maintained to specification, and returned to full operational status with minimal disruption to laboratory workflow.

Company Information

Werfen is a global leader in specialised diagnostics, supporting hospital laboratories with advanced instrumentation and services across Transfusion, Haemostasis, Acute Care, Autoimmune and Infectious Disease.

The organisation has doubled its field service team over the past 12 years and continues to experience sustained growth. It is recognised for strong staff retention, structured technical training, and internal progression opportunities.

Find out more about the company

Role Requirements

Installation and commissioning of diagnostic instrumentation within laboratory environments.

Servicing, breakdown repair, and structured fault diagnosis to restore system performance.

Completion of preventative maintenance activities as required.

Technical support across key NHS and private laboratory clients (approximately 90% NHS / 10% private).

Working across the full Werfen product portfolio as required.

Person Specifications

Engineering experience in repair and maintenance environments.

Background as an ex-military engineer, diagnostic engineer, medical engineer, or scientific engineer.

Strong electro-mechanical fault-finding capability.

Excellent attitude and work ethic, with a proactive and solution-focused approach.

Comfortable with regular UK travel and overnight stays when required.

Strong communication skills suited to NHS-facing laboratory environments.

Package

Competitive salary.
10% annual bonus (company and individual performance-based).
18% total pension contribution (6% employee / 12% employer).
Company car (enhanced allowance for EV).
Private healthcare.
25 days holiday plus bank holidays (with buy/sell option).
£30 per month gym allowance.
HMRC meal allowance (£5.50 breakfast / £5.50 lunch).
Audible subscription.
Strong internal progression opportunities.

If you are motivated by technical ownership, structured problem-solving, and supporting critical laboratory infrastructure, we welcome your application.

Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.

Locations

Accrington
Altrincham
Ashton-under-Lyme
Barrow
Blackburn
Blackpool
Bolton
Bootle
Burnley
Bury
Buxton
Cheadle
Chester
Chorley
Crewe
Darwen
Deeside
Ellesmere Port
Fleetwood
Hyde
Kendal
Lancaster
Leek
Leigh
Leyland
Liverpool
Macclesfield
Manchester
Morecambe
Nantwich
Northwich
Oldham
Ormskirk
Poulton-Le-Fylde
Prescot
Preston
Rochdale
Runcorn
Sale
Salford
Sandbach
Skelmersdale
Southport
St Helens
Stockport
Stoke-on-Trent
Stone
Thornton-Cleveleys
Uttoxeter
Warrington
Widnes
Wigan
Wirral
Previous Listing
Date Updated
19 Feb 2026
Job reference
75536
Categories
Full Time
Take Experience
Take Trainee
This role has been filled
Hiring contacts
Eddie 3x4 2024
Eddie Baxter
Expertise: Chemistry, Life Science, Physics, Service Engineering
Mya
Mya Breen
Expertise: Life Science
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

Group people cartoon
01

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

02

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

03

High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

04

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.