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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
Diagnostics
Inverness
Competitive salary
Diagnostics

Role Overview

You will provide technical support, maintenance, repair and training across a range of laboratory and IT-based equipment.

Company Information

Zenopa has partnered with a leading diagnostics and life science organisation specialising in advanced haematology and urinalysis analysers, laboratory automation solutions, and clinical information systems. Their innovative product portfolio supports laboratories and healthcare providers by delivering accurate, reliable, and efficient diagnostic testing. With a strong reputation for quality and technical excellence, they supply hospitals, clinics, and research institutions across the UK and internationally, helping to improve patient outcomes and streamline laboratory workflows.

Role Requirements

Carry out repairs, maintenance, and preventative servicing to ensure equipment reliability and performance.
Provide first-line IT and technical telephone support for integrated customer systems.
Communicate professionally with laboratory staff, keeping customers informed throughout service activities.
Complete accurate service documentation, including fault reports and follow-up actions.
Deliver customer training on proper product use and care while maintaining company vehicle, tools, and IT equipment to a high standard.
Undertake structured UK and international technical training and collaborate with colleagues to share knowledge, resolve issues, and support sales initiatives.

Person Specifications

Full UK driving licence.
HND (or HNC with relevant experience) in electronic or mechanical engineering.
Strong fault-finding and diagnostic skills.
Knowledge of hydraulic and pneumatic principles.
Ability to read and interpret technical diagrams.
Confident communicator with excellent customer focus.
Flexible with willingness to travel across Scotland and occasionally the wider UK & Ireland.
Good knowledge of Microsoft Windows and Office applications.
Experience providing IT support as part of a wider solution.
Degree in electronic/mechanical engineering.
Experience with haematology or similar laboratory instrumentation.

Package

Competitive salary & Bonus Scheme.
Company car and business mileage allowance.
Laptop, mobile phone and full set of calibrated tools provided.
Structured training programme (UK & international), with certification.
Ongoing career development and progression opportunities.

Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!

Locations

Aberdeen
Alloa
Arbroath
Blairgowrie
Caithness
Callander
Cowdenbeath
Crieff
Dingwall
Dumbarton
Dundee
Dunfermline
Falkirk
Forfar
Glasgow
Helensburgh
Inverness
Johnstone
Kirkcaldy
Kirkwall
Montrose
Munlochy
Paisley
Perth
Peterhead
Pitlochry
Renfrew
Rutherglen
St Andrews
Stirling
Wick
Previous Listing
Date Updated
23 Oct 2025
Job reference
75092
Categories
Full Time
Take Experience
Take Trainee
This role has been filled
Hiring contacts
Eddie 3x4 2024
Eddie Baxter
Expertise: Chemistry, Life Science, Physics, Service Engineering
Mya
Mya Breen
Expertise: Life Science
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

Group people cartoon
01

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

02

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

03

High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

04

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.