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Field Service Engineer
Scientific Supplier
Engineers Field & Depot
Diagnostics
Inverness
Competitive salary
Diagnostics
Role Overview
You will provide technical support, maintenance, repair and training across a range of laboratory and IT-based equipment.
Company Information
Zenopa has partnered with a leading diagnostics and life science organisation specialising in advanced haematology and urinalysis analysers, laboratory automation solutions, and clinical information systems. Their innovative product portfolio supports laboratories and healthcare providers by delivering accurate, reliable, and efficient diagnostic testing. With a strong reputation for quality and technical excellence, they supply hospitals, clinics, and research institutions across the UK and internationally, helping to improve patient outcomes and streamline laboratory workflows.
Role Requirements
Carry out repairs, maintenance, and preventative servicing to ensure equipment reliability and performance.
Provide first-line IT and technical telephone support for integrated customer systems.
Communicate professionally with laboratory staff, keeping customers informed throughout service activities.
Complete accurate service documentation, including fault reports and follow-up actions.
Deliver customer training on proper product use and care while maintaining company vehicle, tools, and IT equipment to a high standard.
Undertake structured UK and international technical training and collaborate with colleagues to share knowledge, resolve issues, and support sales initiatives.
Person Specifications
Full UK driving licence.
HND (or HNC with relevant experience) in electronic or mechanical engineering.
Strong fault-finding and diagnostic skills.
Knowledge of hydraulic and pneumatic principles.
Ability to read and interpret technical diagrams.
Confident communicator with excellent customer focus.
Flexible with willingness to travel across Scotland and occasionally the wider UK & Ireland.
Good knowledge of Microsoft Windows and Office applications.
Experience providing IT support as part of a wider solution.
Degree in electronic/mechanical engineering.
Experience with haematology or similar laboratory instrumentation.
Package
Competitive salary & Bonus Scheme.
Company car and business mileage allowance.
Laptop, mobile phone and full set of calibrated tools provided.
Structured training programme (UK & international), with certification.
Ongoing career development and progression opportunities.
Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!
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Locations
Aberdeen
Alloa
Arbroath
Blairgowrie
Caithness
Callander
Cowdenbeath
Crieff
Dingwall
Dumbarton
Dundee
Dunfermline
Falkirk
Forfar
Glasgow
Helensburgh
Inverness
Johnstone
Kirkcaldy
Kirkwall
Montrose
Munlochy
Paisley
Perth
Peterhead
Pitlochry
Renfrew
Rutherglen
St Andrews
Stirling
Wick
Date Updated
23 Oct 2025
Job reference
75092
Categories
Full Time
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