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Field Service Engineer

Scientific Supplier

Engineers Field & Depot

IVD

Midlands

Speak to Tom

Diagnostics

Role Overview

An opportunity has arisen for a Field Service Engineer to join an established technical services team supporting diagnostic instrumentation across the Midlands region.

The role will involve the installation, maintenance, repair and calibration of advanced laboratory diagnostic systems used within NHS and clinical laboratory environments. You will be responsible for ensuring equipment operates reliably while delivering a high level of customer support across your territory.

This position offers a regional territory with minimal overnight stays, extensive product training and the opportunity to work with market-leading diagnostic technologies.

Role Requirements

Responsibilities:
Carry out planned preventative maintenance on diagnostic instrumentation.
Diagnose and repair electrical, electronic and mechanical faults.
Install and commission new systems at customer sites.
Complete service documentation and technical reports accurately.
Provide technical support and troubleshooting assistance to customers.
Manage spare parts inventory and company equipment.
Build strong relationships with laboratory and healthcare professionals.
Participate in an occasional weekend telephone support rota.

Person Specifications

Previous Field Service Engineering experience supporting electrical, electronic or electromechanical equipment.
Background within IVD/Diagnostics, Medical Devices, Scientific Instrumentation, Laboratory Equipment, or Military Engineering highly desirable.
Strong fault-finding, troubleshooting and problem-solving skills.
Experience carrying out installations, preventative maintenance and repairs.
Customer-focused with strong communication skills.
Able to work independently and manage a regional territory.
Strong attention to detail and ability to complete technical documentation accurately.
Engineering qualification (Electrical, Electronic, Biomedical or similar) advantageous.
Full UK Driving Licence

Package

£45,000 – £50,000 basic salary
Up to £52,000 for exceptional candidates
10% annual bonus
Tesla or Polestar company vehicle
Private healthcare
12% employer pension contribution
Gym allowance
25 days holiday plus bank holidays
Option to purchase an additional 5 days holiday
Laptop and mobile phone
Comprehensive product training
Career progression opportunities within a global organisation

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Locations

Alfreton

Birmingham

Brackley

Bridgmorth

Brierley Hill

Burton upon Trent

Cannock

Corby

Coventry

Derby

Droitwich

Dudley

Kettering

Leamington Spa

Leek

Leicester

Lichfield

Loughborough

Malvern

Market Drayton

Market Harborough

Matlock

Melton Mowbray

Northampton

Nuneaton

Rugby

Shifnal

Solihull

Stoke-on-Trent

Stone

Stourbridge

Telford

Tipton

Towcester

Uttoxeter

Walsall

Warwick

Willenhall

Wolverhampton

Worcester

Date Updated

22 Jun 2026

Job reference

75859

Hiring contacts

Bilal Hussain

01494 818 029

bilal@zenopa.com

Expertise: Chemistry, Medical Devices, Physics, Service Engineering

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Why Zenopa?

We aim to operate and maintain the following set of core values

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.