Product Support Specialist

Reporting to the Head of Business Development, this Technical Specialist role provides structured pre- and post-sales application support across advanced pharmaceutical testing systems. You will lead equipment installations, including IQ/OQ validation, and deliver technical training to ensure customers operate systems accurately and compliantly.

Working within a culture that values scientific rigour, practical problem-solving, and technical credibility, you will act as a subject matter expert for customers and internal teams. International travel is required (approximately 30%).

Our client is an established and innovative organisation operating within the pharmaceutical and scientific instrumentation sector. The company designs and manufactures advanced testing equipment used in pharmaceutical, inhaler, and detergent testing applications, supporting customers globally. The business is known for its engineering precision, application expertise, and close collaboration with customers in regulated environments. Technical integrity and continuous product improvement are central to its culture.

Degree in a scientific or engineering discipline.

Minimum of 3 years’ experience within pharmaceutical or life sciences environments.

Experience working within regulated frameworks (GMP, GLP, ISO 9001).

Strong communication, presentation, and analytical problem-solving skills.

Organised, adaptable, and comfortable with international travel.

Full clean driving licence and strong IT proficiency.

Competitive salary (dependent on experience).
International exposure.
Professional development opportunities.
Collaborative, technically focused working environment.

If you are motivated by applying scientific expertise in real-world laboratory environments and supporting customers through technical excellence, we welcome your application.

Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.