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Sales Administrator
Role Overview
We are seeking a Sales Administrator to join a specialist division supporting the supply of biopharma and laboratory equipment. This is a varied role combining sales support, customer coordination, purchasing, and logistics.
You will act as a central point of contact across the sales process, working closely with customers, suppliers, and internal teams to ensure equipment orders are delivered accurately and on time. The role plays a key part in maintaining a smooth customer experience, supporting laboratories and production environments with equipment that underpins critical scientific workflows.
Company Information
Our client is a specialist provider of biopharma and laboratory equipment, supporting research, development, and production environments across the UK and internationally. The business works closely with global manufacturers to deliver capital equipment such as airflow cabinets and associated systems used in controlled laboratory settings.
The culture is collaborative and hands-on, with a strong emphasis on accountability and attention to detail. Teams work closely across commercial, technical, and operational functions to ensure customers receive consistent, reliable support. As part of a smaller, growing division, employees are given visibility across the full commercial process and the opportunity to develop a well-rounded understanding of how scientific equipment is delivered and supported in practice.
Role Requirements
Manage order processing from initial enquiry through to confirmation, ensuring accuracy and clear communication with customers.
Respond to customer enquiries, providing updates and resolving issues to maintain a consistent and reliable service experience.
Support purchasing activities, including raising purchase orders, coordinating stock, and liaising with suppliers.
Coordinate logistics, including scheduling deliveries, installations, and service visits while managing communication across the supply chain.
Track and manage support and warranty issues, working with internal teams and suppliers to resolve queries effectively.
Maintain accurate records, documentation, and reporting, supporting internal processes and continuous improvement activities.
Person Specifications
2–3 years’ experience in an administrative or sales support role.
Strong organisational and multitasking capability, with the ability to manage multiple priorities.
Confident communication skills, with experience engaging with a range of stakeholders.
Experience in order processing, customer service, or logistics coordination.
Proficiency in Microsoft Office 365.
Experience with capital equipment, purchasing, supplier management, or ERP systems such as Sage is beneficial but not essential.
Package
Salary £33,000.
Pension scheme with 4 percent employer contribution.
Private health insurance.
Profit share scheme linked to company performance.
20 days holiday plus bank holidays, increasing with service.
Salary sacrifice options available.
Ongoing training and development opportunities.
If you are looking for a role where you can apply your organisational skills within a scientific environment and contribute to the delivery of equipment that supports laboratory and biopharma operations, we encourage you to apply.
Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.
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We aim to operate and maintain the following set of core values