Looks like you’re on the UK site. Choose another location to see content specific to your location
Back to search
Sales & Technical Support Co-ordinator
Scientific Supplier
Internal Technical Support
Food and Beverage
East Sussex
£25,000 - £35,000
Role Overview
This is an excellent opportunity for someone with a background in Chemistry, Biology or a related scientific discipline who wants to apply their technical knowledge in a customer-facing role.
Working alongside Product Managers and Field Engineers, you will support customers using specialist environmental and water testing instrumentation, including automated chemical analysis and microbiological monitoring systems.
The role begins as an office-based position, allowing you to develop product knowledge and technical expertise before progressing into a field-based technical role involving demonstrations, customer training and instrument installations across the UK.
Full product and application training will be provided.
Company Information
Our client is a growing scientific instrumentation company supplying advanced environmental and water testing technologies to customers across the UK. Their solutions are used by water companies, environmental laboratories, food and beverage manufacturers, breweries and other industrial testing organisations to monitor water quality and support analytical testing.
Due to continued growth, they are looking to recruit a Sales & Technical Support Specialist to join their team in Forest Row.
Role Requirements
Provide technical support and troubleshooting assistance to customers
Respond to technical enquiries and provide application guidance
Prepare quotations and proposals
Maintain CRM records and customer information
Support sales and marketing activities
Develop expertise across the product portfolio
Following training, responsibilities will also include:
Customer demonstrations
Instrument installations
Customer training
Site visits across the UK
Technical presentations
Person Specifications
Desirable Experience
Experience with any of the following would be advantageous:
Analytical instrumentation
Electrochemistry
UV-Vis Spectroscopy
Fluorescence Spectroscopy
Environmental or water testing
Laboratory-based analysis
Any customer-facing, technical support or commercial experience would also be beneficial.
Essential Requirements
Degree in a relevant scientific discipline
Full UK Driving Licence
Full right to work in the UK
Ability to commute to Forest Row, East Sussex
Willingness to undertake occasional UK travel and overnight stays following training
Package
Full product and application training
Clear progression into a field-based technical specialist role
Exposure to advanced scientific instrumentation
Annual profit share bonus scheme
25 days holiday plus birthday off
Pension scheme
Life assurance
Supportive and collaborative working environment
This opportunity would suit a scientist who enjoys problem solving, communication and working closely with customers, and is looking to develop a long-term career within the scientific instrumentation sector.
Apply for this role
Locations
Aldershot
Ashford
Banstead
Beckenham
Bexley
Bognor Regis
Brighton
Bromley
Camberley
Carshalton
Caterham
Chertsey
Chessington
Chichester
Crawley
Croydon
Dartford
Eastbourne
Egham
Epsom
Gatwick
Gravesend
Guildford
Havant
Haywards Heath
Horsham
Hove
Kingston-upon-Thames
Leatherhead
Lewes
Mitcham
Morden
Orpington
Portsmouth
Purley
Redhill
Richmond upon Thames
Sevenoaks
Sidcup
Staines
Sutton
Tonbridge
Tunbridge Wells
Twickenham
Woking
Date Updated
15 Jun 2026
Job reference
75831
Categories
Full Time
Take Experience
Take Graduate
Take Trainee
Share Job
Copy link
Copied to clipboard
Apply for this role
Related Jobs
The Zenopa Salary Guide is based on Zenopa industry experience, it is not specific to this particular job, but it is useful to provide you indicative information and enable you to find jobs when searching salary bands. Individual jobs salary ranges are frequently not released into the public domain, this will be released to you upon application.
Why Zenopa?
We aim to operate and maintain the following set of core values
