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Role Filled

Service Engineer

Medical Devices & Equipment
Engineers Field & Depot
Decontamination
South-West England
£37,000 - £43,000
Infection Prevention

Role Overview

After another brilliant growth year, our client is looking to expand their skilled Field Service Engineering with a South-West England based Engineer/ Service Engineer to support them in servicing both new and existing contracts.

Company Information

iM Med. The Decontamination Specialists was founded by industry specialists, with decades of experience in decontamination and a driving passion for quality, innovation and patient focused excellence, leading to their selection to supply the Steelco endoscopy and SSD range on the NHS Supply Chain Decontamination Capital Equipment National Framework.

With a wealth of experience and expertise in the fields of decontamination and infection prevention and a specialist team in both Service, Sales and Compliance, iM Med has already made a significant impact in the UK market with the successful provision of the Steelco Endoscopy capital equipment range into Decontamination units across the Country.

Role Requirements

– Become technically capable (servicing, commissioning, testing and repairing) of working on all products supplied by IM Med
– Will be required to attend training courses when IM Med believes it is necessary for them to fulfil their role within the Company.
Administration requirements
– Record technical queries and responses in reports, etc., and if required on the Service/Company database(s).
– Complete Validation Reports in a timely manner and in accordance with IM Med requirements
– Complete company administrative forms e.g. expenses, holiday requests, complaint forms, nonconformance forms, etc.

– Will be required to take on the normal duties of a Service Engineer i.e. servicing, repairs, etc.
– Provide first line assistance, advice and assessment of client technical queries by telephone when required.
– Provide advice to potential clients on site and if necessary, carry out site surveys. Reporting back in a formalised manner in line with appropriate Company Procedures.
– Advise clients on utilities/services required for machine operation, technical problems, and applications.
– Attend problem machines or sites as requested by the Technical Manager to undertake the assessment of ongoing problems and/or carrying out an investigation into the problems and/or carry out the necessary work to either repair or modify the machine(s).

Person Specifications

– Suitable qualification in Electrical installation or Engineering (Level 3 or above).
– Experience working with endoscopes & washer-disinfectors
– Must have good skills in either word processing or keyboarding skills and 5 years work experience.
– Must have at least GCSE’s in English Language, Mathematics and preferably in a Science or Technical subject.

Package

£37,000 – £43,000 dependent on experience
Company car or car allowance. (£600 a month) + fuel card for personal
£500 float for expenses up front.
28 days
Private healthcare insurance
Occupational sick pay scheme
Discretionary bonus
Pension contribution – 5% employee, 6% employer
Paid overtime
40 Hours per week – overtime isn’t compulsary

(No-on call)

Locations

Andover
Barnstaple
Bath
Bideford
Bournemouth
Bridgwater
Bridport
Bristol
Burnham-on-Sea
Chippenham
Christchurch
Cirencester
Clevedon
Dorchester
Eastleigh
Exeter
Falmouth
Faringdon
Ferndown
Gloucester
Honiton
Ivybridge
Lyme Regis
Malmesbury
Newquay
Newton Abbot
Plymouth
Poole
Redruth
Romsey
Sailsbury
Southampton
Stroud
Swindon
Taunton
Tavistock
Tewkesbury
Torbay
Torquay
Truro
Warminster
Wells
Weston-super-Mare
Weymouth
Winchester
Yeovil
Previous Listing
Date Updated
11 Oct 2024
Job reference
73612
Categories
Full Time
Take Experience
This role has been filled
Hiring contacts
James 3x4 2025
James Dolan
Expertise: Chemistry, Life Science, Management, Physics, Service Engineering
This role has been filled
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We aim to operate and maintain the following set of core values

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01

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

02

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

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High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

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As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.

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