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Site Based Service Engineer
Medical Imaging
Warwick
£SpeakToTom
Company Information
Zenopa are partnered with a multinational company active in the life science sector, a world leader in imaging diagnostics. Every day they seek and perfect increasingly advanced and sustainable techniques and solutions to open new paths in diagnostic imaging. So that the path of science and prevention does not stop, but continues to look ahead.
Role Requirements
· Shall implement and work to all regulatory and quality requirements
· Shall implement and work to all applicable health, safety and environmental requirements stipulated by HSE manual, HSE policies and HSE objectives.
· Identify and engage with continuous improvements projects.
· Engage with the sales and field service teams to ensure a smooth and high-quality product is achieved from point of sale through to installation completion.
· Report any PAE/PQI effectively and quickly.
· National travel where business needs
· On occasion deliver installation and repair items
· Providing remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customers
· Troubleshooting and resolving hardware and software issues remotely to help end-users.
· Giving users step-by-step instructions for resolving technological issues
· Responding and following up quickly to technical questions and escalating complex technical issues to appropriate teams
· Collaborating with on-site technicians and customer support teams
Person Specifications
· Previous experience within a field service environment – desirable
· Bio medical equipment experience – desirable
Package
Base salary reaches £40k
£2k miscellaneous allowance
10% bonus
£500 gym allowance
9% pension
25 days holiday + bank holidays
Company Van
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Locations
Banbury
Bicester
Birmingham
Brackley
Cirencester
Corby
Coventry
Droitwich
Gloucester
Kettering
Leamington Spa
Malvern
Northampton
Nuneaton
Oxford
Rugby
Solihull
Stroud
Tewkesbury
Towcester
Walsall
Warwick
Witney
Worcester
Date Updated
28 May 2026
Job reference
75798
Categories
Full Time
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The Zenopa Salary Guide is based on Zenopa industry experience, it is not specific to this particular job, but it is useful to provide you indicative information and enable you to find jobs when searching salary bands. Individual jobs salary ranges are frequently not released into the public domain, this will be released to you upon application.
Why Zenopa?
We aim to operate and maintain the following set of core values
