Role Filled

Site Based Service Engineer

Medical Imaging

Warwick

£35,000 - £40,000

Role Overview

As a Site-Based Service Engineer, you will play a key role in supporting the performance, reliability, and compliance of advanced diagnostic imaging systems within a healthcare environment. Acting as a central technical resource, you will provide remote troubleshooting, technical support, and operational assistance to customers and internal teams, helping to ensure systems remain fully functional and service interruptions are minimised.

This role combines technical problem-solving with quality-focused service delivery, offering the opportunity to take ownership of system performance while working within a structured and well-supported engineering environment.

Role Requirements

Ensure all activities are completed in accordance with applicable regulatory, quality, health, safety, and environmental requirements.
Support continuous improvement initiatives that enhance operational efficiency, service quality, and system performance.
Work closely with sales and field service teams to ensure a smooth transition from point of sale through installation and customer handover.
Provide remote technical support to customers through desktop applications, email, telephone, and online communication tools, diagnosing and resolving hardware and software issues where possible.
Respond promptly to technical enquiries, provide clear troubleshooting guidance, escalate complex issues appropriately, and collaborate with on-site engineers and customer support teams to achieve resolution.
Support national service activities as required, including occasional installation, repair, and product support tasks.

Person Specifications

Previous experience within a field service environment is desirable.
Experience working with biomedical or medical equipment is desirable.
Strong troubleshooting and problem-solving capability across hardware and software systems.
Ability to work within structured quality and compliance frameworks.
Strong communication skills with the ability to provide clear technical guidance to end users.

Package

Base salary reaches £40k
£2,000 miscellaneous allowance.
10% bonus.
£500 gym allowance.
9% pension contribution.
25 days annual leave plus bank holidays.
Company van.

If you are a technically focused engineer who enjoys solving complex equipment issues, working within structured quality systems, and contributing to reliable healthcare technology performance, we would welcome your application.

Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.

Locations

Banbury

Bicester

Birmingham

Brackley

Cirencester

Corby

Coventry

Droitwich

Gloucester

Kettering

Leamington Spa

Malvern

Northampton

Nuneaton

Oxford

Rugby

Solihull

Stroud

Tewkesbury

Towcester

Walsall

Warwick

Witney

Worcester

Previous Listing

Date Updated

22 Jun 2026

Job reference

75798

Hiring contacts

Bilal Hussain

01494 818 029

bilal@zenopa.com

Expertise: Chemistry, Medical Devices, Physics, Service Engineering

This role has been filled

Why Zenopa?

We aim to operate and maintain the following set of core values

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.