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Customer Service & Supply Chain Executive
Role Overview
We are looking for a driven and detail-oriented professional to join our team as a Supply Chain & Customer Service Executive, supporting our operational excellence and customer satisfaction goals.
Company Information
Zenopa have partnered with a UK-based company specialising in the marketing and distribution of cost effective generic medicines throughout Europe. Established in 2017 as a wholly owned subsidiary of a global pharmaceutical group, they offer a broad portfolio of affordable medications through a dependable supply chain.
Role Requirements
Maintain optimal inventory levels, track shipments, and ensure timely stock replenishment to meet customer demand.
Coordinate order processing and proactively communicate with customers regarding deliveries, discrepancies, and product availability.
Analyse supply chain data to generate reports, identify trends, and recommend process improvements.
Liaise with logistics providers to manage cost-effective, compliant domestic and international shipments.
Maintain accurate inventory and transactional records in SAP, ensuring pricing and quantity data is validated.
Person Specifications
Minimum 1-3 years of experience in supply chain, logistics, or customer service, preferably in the pharmaceutical or healthcare industry.
Proficient in SAP, Microsoft Excel, and Outlook.
Strong attention to detail and accuracy in handling data and documentation.
Solid understanding of logistics, inventory control, and supply chain principles.
Excellent communication and problem-solving skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Package
Basic Salary.
Bonus.
Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!
Locations
Hiring contacts
We aim to operate and maintain the following set of core values