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Role Filled

Technical Support Product Specialist

Scientific Supplier

Engineers Field & Depot

Internal Technical Support

Dissolution & Physical Testing

Foston, Derbyshire

£37,000 - £43,000

Scientific Chromatography

Role Overview

Location: Foston, Derbyshire

This is the ultimate opportunity for someone familiar with dissolution and physical testing who is looking for an extremely healthy work-life balance with a Global OEM in the pharmaceutical space.

Full manufacturer product training provided with on the job shadowing; there is even an opportunity to visit their training facilities in Switzerland!

Role Requirements

Your role will consist of being the first port of call for customers across the UK with technical enquiries. You will evaluate incoming fault reports and initiate appropriate measures:

Registration of incoming requests (setup Tickets)
Support customers by remote troubleshooting
If necessary, request support from product specialists
The team is very well-established and consists of 17 field service engineers, 2 team leads and 3 technical support engineers.

Person Specifications

Knowledge of dissolution and physical testing from a laboratory or engineer background
Technical troubleshooting experience of analytical devices
Commutable to office in Foston
Customer focussed
There will be occasional travel to customers so willingness to travel is required
Full driving license
Acts autonomous in the frame of Guidelines and directive

Package

Up to 43K, 6% Pension & 28 days Annual Leave (plus bank holidays).

If you have knowledge of dissolution and physical testing from a laboratory or engineer background, this could be for you. Let’s have a chat!

Locations

Alfreton

Barnsley

Birmingham

Burton upon Trent

Buxton

Cannock

Cheadle

Chesterfield

Coventry

Derby

Dronfield

Hyde

Leamington Spa

Leek

Leicester

Lichfield

Loughborough

Macclesfield

Mansfield

Market Harborough

Matlock

Melton Mowbray

Newark

Nottingham

Nuneaton

Rotherham

Rugby

Sheffield

Solihull

Stockport

Stoke-on-Trent

Stone

Sutton-in-Ashfield

Uttoxeter

Walsall

Warwick

Previous Listing

Date Updated

09 Aug 2023

Job reference

71581

We aim to operate and maintain the following set of core values

In house, contracting department.

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We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

High Success Rate

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Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.