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Field Service Engineer
Role Overview
You will install, service, and maintain a variety of dental and digital imaging equipment, ensuring high first-time fix rates and excellent customer satisfaction while working closely with a small, collaborative engineering team.
Company Information
Zenopa have partnered with a UK-based company specialising in digital solutions for dental practices. They provide a range of products and services designed to enhance clinical efficiency and patient care. With a focus on innovation and customer support, they serve dental professionals across the country.
Role Requirements
Performing pre-planned maintenance, servicing, installations, and repairs on a range of advanced equipment, including CAD/CAM systems, X-ray machines, and digital dental software.
Expanding your expertise by working on diverse equipment such as dental chairs, suction pumps, and autoclaves to support the team’s growth.
Striving for a high first-time fix rate while empowering customers with knowledge about our portfolio.
Traveling to local customer sites, ensuring that you’re always nearby to provide top-notch service.
Collaborating closely with a team of four service engineers to deliver exceptional service and enhance customer retention.
A professional eager to shape their future career, influence company direction, and share valuable insights.
Person Specifications
A passionate engineer with hands-on experience.
Someone who thrives on learning, values autonomy, and is a proactive problem solver.
A self-starter with a track record of high first-time fix rates.
A professional eager to shape their future career, influence company direction, and share valuable insights.
Package
Bonus – £500 a quarter (subject to increase upon probation).
Pension (Employer 5%, Employee 3%).
Company Van (Diesel).
25 days annual leave + BH.
40-hour week + regional travel.
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We aim to operate and maintain the following set of core values