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Field Service Engineer
Scientific Supplier
Engineers Field & Depot
UK & EU
£35,000 - £40,000
High Value Capital Equipment
Role Overview
We are seeking a hardworking and hands-on Field Service Engineer to commission, start-up, service and install our range of laboratory automation and associated systems across the UK, Ireland and mainland Europe. This is a highly varied, field-based role combining installation, commissioning, servicing, troubleshooting and customer support. You will be the technical face of the company on customer sites, working with advanced automation and electromechanical systems in regulated laboratory environments.
Company Information
Zenopa is working with a specialist engineering company designing and delivering innovative laboratory automation systems that transform how laboratories operate – from small desktop integrations through to fully automated robotic workcells. Their solutions are built to improve efficiency, increase throughput, and enhance reliability in laboratory environments across a wide range of scientific sectors.Originally established as a service and support-focused business, the company has evolved into a highly respected provider of laboratory automation and integration, known for delivering not only high-quality systems but also outstanding after-sales and technical support. The business is based within a modern science and technology park in the South East of England, offering a secure, high-quality environment for advanced engineering and innovation. This is a company where engineering excellence, customer outcomes, and long-term relationships genuinely matter – and where individuals can see the real impact of their work and grow their careers.
Role Requirements
Commissioning, servicing, troubleshooting, repair and installation of instruments and automation systems on customer sites across the UK and Europe.
Providing outstanding technical support both on-site and remotely.
Training customers on instrument operation and basic servicing.
Responsible for accurate inventory control of company tools, parts and equipment.
Undertake training on related products to expand service coverage.
Maintain electronic service records and retain all associated documentation.
Work closely with other departments and external contractors to ensure customer needs are met efficiently and professionally.
Share technical knowledge, experience and service methodology with colleagues to improve overall service effectiveness.
Carry out any additional duties necessary to support the efficient running of the service department.
Person Specifications
Essential:
Background in science or engineering (e.g., lab technician, engineering graduate, apprenticeship-trained, military engineers).
A strong interest in both science and engineering, with a willingness to learn and grow in the field.
Excellent problem-solving and troubleshooting skills.
Strong documentation and record-keeping abilities.
Proactive and self-motivated, able to manage time effectively and work independently.
Strong communication skills and the ability to build strong customer relationships.
Flexibility to travel extensively across Europe.
Desirable:
Experience working in regulated industries (e.g., medical, scientific, pharmaceutical).
Knowledge of robotics, motion control, amplifiers, or lab automation.
Experience in a field-based or customer-facing technical role.
Qualification in Electrical, Electronic or Mechanical Engineering (or equivalent experience).
Package
Base Salary: dependent on experience (£35,000-£45,000).
Company Car.
Annual Leave: 22 days plus bank holidays, with the option to purchase additional leave.
Tools Provided: Laptop, mobile phone, and necessary equipment for fieldwork.
Training and Development: Full training provided with ongoing opportunities to upskill.
Progression: Clear pathway to grow into a Senior/principal engineer role.
Work Environment: Flexible, supportive, and collaborative team culture with direct access to senior leadership.
Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!
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Locations
Aldershot
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Altrincham
Amersham
Andover
Aylesbury
Banbury
Barnet
Barnsley
Basildon
Basingstoke
Bath
Benfleet
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Date Updated
06 Feb 2026
Job reference
75484
Categories
Full Time
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