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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
UK & EU
£35,000 - £40,000
High Value Capital Equipment

Role Overview

We are seeking a hardworking and hands-on Field Service Engineer to commission, start-up, service and install our range of laboratory automation and associated systems across the UK, Ireland and mainland Europe. This is a highly varied, field-based role combining installation, commissioning, servicing, troubleshooting and customer support. You will be the technical face of the company on customer sites, working with advanced automation and electromechanical systems in regulated laboratory environments.

Company Information

Zenopa is working with a specialist engineering company designing and delivering innovative laboratory automation systems that transform how laboratories operate – from small desktop integrations through to fully automated robotic workcells. Their solutions are built to improve efficiency, increase throughput, and enhance reliability in laboratory environments across a wide range of scientific sectors.Originally established as a service and support-focused business, the company has evolved into a highly respected provider of laboratory automation and integration, known for delivering not only high-quality systems but also outstanding after-sales and technical support. The business is based within a modern science and technology park in the South East of England, offering a secure, high-quality environment for advanced engineering and innovation. This is a company where engineering excellence, customer outcomes, and long-term relationships genuinely matter – and where individuals can see the real impact of their work and grow their careers.

Role Requirements

Commissioning, servicing, troubleshooting, repair and installation of instruments and automation systems on customer sites across the UK and Europe.
Providing outstanding technical support both on-site and remotely.
Training customers on instrument operation and basic servicing.
Responsible for accurate inventory control of company tools, parts and equipment.
Undertake training on related products to expand service coverage.
Maintain electronic service records and retain all associated documentation.
Work closely with other departments and external contractors to ensure customer needs are met efficiently and professionally.
Share technical knowledge, experience and service methodology with colleagues to improve overall service effectiveness.
Carry out any additional duties necessary to support the efficient running of the service department.

Person Specifications

Essential:
Background in science or engineering (e.g., lab technician, engineering graduate, apprenticeship-trained, military engineers).
A strong interest in both science and engineering, with a willingness to learn and grow in the field.
Excellent problem-solving and troubleshooting skills.
Strong documentation and record-keeping abilities.
Proactive and self-motivated, able to manage time effectively and work independently.
Strong communication skills and the ability to build strong customer relationships.
Flexibility to travel extensively across Europe.

Desirable:
Experience working in regulated industries (e.g., medical, scientific, pharmaceutical).
Knowledge of robotics, motion control, amplifiers, or lab automation.
Experience in a field-based or customer-facing technical role.
Qualification in Electrical, Electronic or Mechanical Engineering (or equivalent experience).

Package

Competitive Salary 35,000-£40,000
Company car
5% Pension Scheme
25 days annual leave plus bank holidays
Mobile Phone
Laptop
Progression plan with pay rises – Associate Engineer – Senior Engineer – Principal Engineer

Locations

Aldershot
Alfreton
Altrincham
Amersham
Andover
Aylesbury
Banbury
Barnet
Barnsley
Basildon
Basingstoke
Bath
Benfleet
Beverley
Bicester
Birkby
Birmingham
Bishop's Stortford
Bognor Regis
Bootle
Borehamwood
Bournemouth
Brackley
Bracknell
Bradley
Brentwood
Bridgend
Bridgmorth
Bridport
Brierley Hill
Brighton
Bristol
Broxbourne
Buckingham
Burton upon Trent
Buxton
Caerphilly
Camberley
Cannock
Cardiff
Carmarthen
Cheadle
Chelmsford
Chepstow
Chertsey
Chessington
Chester
Chesterfield
Chichester
Chigwell
Chippenham
Christchurch
Cirencester
Cleethorpes
Clevedon
Corby
Coventry
Crawley
Crewe
Dagenham
Deeside
Deighton
Derby
Dewsbury
Doncaster
Dorchester
Droitwich
Dronfield
Dudley
Dunstable
Eastbourne
Eastleigh
Ebbw Vale
Egham
Ellesmere Port
Enfield
Epsom
Faringdon
Ferndown
Gatwick
Gloucester
Grays
Greenford
Grimsby
Guildford
Harlow
Harpenden
Harrow
Hatfield
Havant
Hayes
Haywards Heath
Hemel Hempstead
Hertford
Hessle
High Wycombe
Hitchin
Hornchurch
Horsham
Hove
Huddersfield
Hull
Hyde
Ilford
Kettering
Kingston-upon-Thames
Leamington Spa
Leatherhead
Leek
Leicester
Leighton Buzzard
Lerwick
Lewes
Lichfield
Liverpool
Llanelli
Loughborough
Loughton
Luton
Lyme Regis
Macclesfield
Maidenhead
Malmesbury
Malvern
Manchester
Mansfield
Market Drayton
Market Harborough
Marlow
Matlock
Melton Mowbray
Merthyr Tydfil
Milton Keynes
Nantwich
Neath
Newark
Newbury
Newport
Newport Pagnell
Normanton
North Ferriby
Northampton
Northolt
Northwich
Nottingham
Nuneaton
Ormskirk
Oxford
Pinner
Pontefract
Pontypool
Poole
Portsmouth
Prescot
Radlett
Rayleigh
Reading
Redhill
Richmond upon Thames
Rickmansworth
Romford
Romsey
Rotherham
Royston
Rugby
Ruislip
Runcorn
Sailsbury
Sale
Salford
Sandbach
Scunthorpe
Sheffield
Shifnal
Slough
Solihull
Southall
Southampton
Southend-on-sea
St Albans
St Helens
Staines
Stevenage
Stockport
Stoke-on-Trent
Stone
Stourbridge
Stroud
Sutton-in-Ashfield
Swansea
Swindon
Telford
Tewkesbury
Tipton
Towcester
Twickenham
Upminster
Uttoxeter
Wakefield
Walsall
Waltham Cross
Warminster
Warrington
Warwick
Watford
Wells
Welwyn
Wembley
Weston-super-Mare
Weymouth
Wickford
Widnes
Willenhall
Winchester
Windsor
Wirral
Witney
Woking
Wokingham
Wolverhampton
Worcester
Yeovil
Previous Listing
Date Updated
30 Jun 2026
Job reference
75484
Categories
Full Time
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This role has been filled
Hiring contacts
James 3x4 2025
James Dolan
Expertise: Chemistry, Life Science, Management, Physics, Service Engineering
Bilal
Bilal Hussain
Expertise: Chemistry, Medical Devices, Physics, Service Engineering
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

Group people cartoon
01

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

02

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

03

High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

04

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.

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