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Field Service Engineer

Scientific Supplier
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Role Overview

Field Service Engineer – Lothian
Company Overview
A global leader in diagnostic technology and laboratory automation is seeking a Field Service Engineer to support customers across the Lothian region. Working within NHS pathology laboratories and healthcare environments, you’ll provide technical support on advanced laboratory instrumentation that plays a vital role in patient diagnostics and care.
This is a customer-facing engineering position responsible for servicing, maintaining and troubleshooting a range of sophisticated diagnostic and laboratory systems. You’ll work closely with laboratory teams to ensure equipment operates reliably, delivering preventative maintenance, fault finding and repair activities while developing strong relationships with customers.

Role Requirements

– Perform preventative maintenance and servicing on diagnostic laboratory equipment.
– Diagnose and repair electro-mechanical faults.
– Provide technical support and troubleshooting to laboratory customers.
– Ensure equipment uptime and customer satisfaction.
– Work closely with laboratory staff and internal teams.
– Maintain accurate service records and documentation.
– Deliver a high standard of customer service across the territory.
Ideal Person & Package
We’re looking for:
– An engineering qualification (essential).
– Experience working on IVD, laboratory, scientific or other complex electro-mechanical equipment.
– Current or former military engineers are encouraged to apply.
– Strong fault-finding and problem-solving skills.
– Customer-facing experience and excellent communication skills.
– Candidates able to start within the next three months.

Package

– Competitive salary
– Annual bonus scheme
– Company car, transitioning to a generous monthly car allowance
– Private healthcare and income protection benefits
– 25 days holiday plus bank holidays
– Comprehensive manufacturer training
– Clear career progression opportunities
– No regular overnight stays
– No routine weekend working
Location: Lothian | Field-Based Role

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    Locations

    Edinburgh
    Kirkcaldy
    Motherwell
    Date Updated
    07 Oct 2026
    Job reference
    900072
    Categories
    Full Time
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