Looks like you’re on the UK site. Choose another location to see content specific to your location
ICT Account Manager & Clinical Trainer
Role Overview
We are looking for a motivated ICT Account Manager & Clinical Trainer to join our growing team. If you’re passionate about healthcare technology, excel at building strong client relationships, and enjoy delivering impactful training, this could be the role for you.
As a key player in our ICT Division, you’ll be instrumental in maintaining and growing our customer base, especially in relation to the national Electronic Blood Tracking System, BloodTrack. This dynamic role combines account management, business development, and hands-on clinical training.
Company Information
A leading provider of innovative medical and scientific technologies in Ireland, specialising in delivering high-quality diagnostic, laboratory, and healthcare solutions. With a strong focus on customer service, training, and technical support, the company partners with healthcare professionals nationwide to improve patient care and operational efficiency. Their multidisciplinary teams work closely with hospitals and laboratories to implement cutting-edge systems and provide ongoing clinical support.
Role Requirements
Build and manage trusted client relationships across hospital sites.
Deliver high-quality, competency-based training for ICT solutions, ensuring compliance with healthcare standards.
Identify and develop business growth opportunities within both current and new customer bases.
Support client satisfaction through effective troubleshooting, training, and communication.
Design and manage training materials and documentation.
Collaborate cross-functionally with internal teams to ensure seamless delivery and support.
Maintain accurate training records and quality documentation in line with QMS.
Travel regularly to customer sites as part of your hybrid role.
Person Specifications
For this role, Zenopa’s client are seeking technical profiles (Scientists) from the laboratory looking to take a step into their first commercial role. Ideally, the discipline would be from a blood sciences or POCT background, but very flexible for the right person.
Package
? Company Car
? Annual Bonus
? Pension
? Full Training Provided
? Clear Career Progression
Hiring contacts
We aim to operate and maintain the following set of core values