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Technical Service Specialist

Scientific Supplier
Engineers Field & Depot
IVD
Nationwide
£40,000 - £44,000
Diagnostics

Role Overview

You will be responsible for handling installations, deinstallations, repairs, upgrades, and basic training across the Greater London customer base.

Company Information

Our client is a global leader in providing critical medical diagnostic and data management products for hospitals, labs, blood banks and clinics for rapid blood analysis solutions that are intuitive, reliable, and cost-effective.

Role Requirements

Schedule and perform planned maintenance (PM) activities
Conduct site inspections and design planning for new installations
Install and deinstall instruments, performing IQ/OQ procedures as required
Deliver post-installation customer training and operator introductions
Perform and document hardware/software updates (TSBs)
Support customer business reviews and provide technical coaching
Assist and train other Technical Service Specialists as needed

Person Specifications

Bachelor’s degree or equivalent experience in medical, electrical, mechanical engineering, or medical technology
Proven experience in a technical service position within diagnostics or medical devices
Strong communication and customer engagement skills
Proficient in using analytical tools and service software
Ability to coach, train, and support peers in the field

Package

Up to £44,000 basic (depending on experience)
20% company bonus
Car or £5,800 car allowance
More benefits TBC
Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!

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    Further Details/Cover Note

    Locations

    Borehamwood
    Chertsey
    Chessington
    Crawley
    Egham
    Epsom
    Gatwick
    Greenford
    Harrow
    Hayes
    Haywards Heath
    Horsham
    Kingston-upon-Thames
    Leatherhead
    Northolt
    Pinner
    Radlett
    Redhill
    Richmond upon Thames
    Rickmansworth
    Ruislip
    Southall
    Staines
    Twickenham
    Watford
    Wembley
    Date Updated
    11 Jun 2025
    Job reference
    74536
    Categories
    Full Time
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    Why Zenopa?

    We aim to operate and maintain the following set of core values

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    01

    In house, contracting department.

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    02

    We liaise on your behalf

    Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

    03

    Solid Industry Relationships

    Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

    04

    High Success Rate

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    05

    Systems that work for you

    As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.