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Scientific Supplier
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Technical Service Specialist
Scientific Supplier
Engineers Field & Depot
IVD
Nationwide
£40,000 - £44,000
Diagnostics
Role Overview
You will be responsible for handling installations, deinstallations, repairs, upgrades, and basic training across the Greater London customer base.
Company Information
Our client is a global leader in providing critical medical diagnostic and data management products for hospitals, labs, blood banks and clinics for rapid blood analysis solutions that are intuitive, reliable, and cost-effective.
Role Requirements
Schedule and perform planned maintenance (PM) activities
Conduct site inspections and design planning for new installations
Install and deinstall instruments, performing IQ/OQ procedures as required
Deliver post-installation customer training and operator introductions
Perform and document hardware/software updates (TSBs)
Support customer business reviews and provide technical coaching
Assist and train other Technical Service Specialists as needed
Person Specifications
Bachelor’s degree or equivalent experience in medical, electrical, mechanical engineering, or medical technology
Proven experience in a technical service position within diagnostics or medical devices
Strong communication and customer engagement skills
Proficient in using analytical tools and service software
Ability to coach, train, and support peers in the field
Package
Up to £44,000 basic (depending on experience)
20% company bonus
Car or £5,800 car allowance
More benefits TBC
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Locations
Borehamwood
Chertsey
Chessington
Crawley
Egham
Epsom
Gatwick
Greenford
Harrow
Hayes
Haywards Heath
Horsham
Kingston-upon-Thames
Leatherhead
Northolt
Pinner
Radlett
Redhill
Richmond upon Thames
Rickmansworth
Ruislip
Southall
Staines
Twickenham
Watford
Wembley
Date Updated
11 Jun 2025
Job reference
74536
Categories
Full Time
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