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Technical Specialist
Laboratories
Laboratory Team
Molecular
Oxford
Call 01494 818 038
Diagnostics
Role Overview
As a Technical Support Specialist, you’ll be the go-to expert for customers and internal teams, providing technical expertise gained from studies and lab experience, to deliver top-tier technical support and product knowledge.
You’ll be working closely with the Technical Services Manager, handling pre and post-sales, troubleshooting, and delivering training to both customers and colleagues.
Company Information
Our client supplies Biotech and Clinical markets in the United Kingdom and the Republic of Ireland with reliable and innovative in-vitro diagnostic products from proven global manufacturers. They are currently looking to onboard a life science graduate who has an interest in immunology/ biomedical science to transition into an Inside Sales Specialist role. This is a great opportunity for someone who is looking to step into a scientific commercial role to drive sales growth within the business, with opportunities to progress internally across sales, technical support, or marketing.
Role Requirements
First line support for relating to Pre and Post sales enquires.
Keeping a log of cases on CRM.
Engaging with customers to identify and resolve problems.
Manage training materials to provide training to customers on the instruments.
Assist Specialists and managers with demonstrations of products, materials and presentations.
Engaging with customers face-to-face.
Perform annual preventative maintenance once signed off as ready.
Person Specifications
A Science degree plus laboratory experience (Post Degree).
Strong technical understanding.
A customer-focused mindset with a passion for helping others.
Competence with Microsoft Office and confidence using new software systems.
Package
Competitive base salary.
Comprehensive training and professional development.
Pension.
Private Healthcare.
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Locations
Banbury
Bicester
Oxford
Witney
Date Updated
02 Feb 2026
Job reference
75215
Categories
Full Time
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