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Veterinary Operational Lead
Role Overview
Our client is looking for a talented Veterinary Operational Lead to join their passionate team. This role is ideal for a veterinary surgeon who has stepped out of clinical practice and is eager to leverage their expertise in operations, supply chain, logistics, and marketing to further enhance our services, end to end customer experience, and streamline our operations across all departments.
Company Information
Zenopa is partnered with a client who are on a mission to revolutionise pet care by delivering tailored preventive parasite treatments directly to their customers. As a customer-centric subscription service, they provide high-quality pet care products to thousands of loyal customers, ensuring pets stay healthy and owners stay informed.
Role Requirements
Operational Management
Oversee day-to-day operations, ensuring seamless coordination across marketing, supply chain, logistics, and customer service.
Supply Chain and Logistics
Manage relationships with suppliers and distributors to ensure timely and cost-efficient delivery of products.
Monitor inventory levels, forecast demand, and oversee procurement processes.
Marketing and Customer Engagement
Collaborate with the marketing team to create veterinary-approved content and campaigns that resonate with pet owners.
Act as the veterinary voice in marketing communications, ensuring accuracy and credibility in all customer communications.
Being our veterinary expert in marketing communications providing an opportunity to be a ‘face’ of the brand
Veterinary Expertise
Provide veterinary insights to inform product development, customer communications, and business strategy.
Support compliance with relevant veterinary regulations and standards.
Provide staff training on new and existing products where required.
Person Specifications
Veterinary background: Qualified veterinary surgeon with experience in a commercial setting.
Operational acumen: Experience in operations, logistics, and supply chain management.
Marketing knowledge: A creative mindset with experience in, or enthusiasm for, contributing to marketing strategies and customer engagement.
Proficiency in data analysis and performance tracking to inform decision-making.
Package
Competitive salary and healthcare package, including mental health, optical and dental services.
Opportunity to shape the future of a growing pet care business.
Remote working, so you can be based anywhere in the UK.
A chance to combine your veterinary expertise with a new, dynamic career path outside of traditional practice.
Pension Scheme
CPD learning allowance
Free subscription for your pets – of course.
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We aim to operate and maintain the following set of core values
