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Role Filled

Customer Development Manager- eComm

Animal Health
Field Sales or Business Dev
Grocery Channel / Pets at Home
Surrey
£70,000
Companion Animals
Nutraceuticals & Nutrition
Public - Retail Channel

Role Overview

You’ll manage and grow relationships with a portfolio of key online and omnichannel retailers, helping our client gain market share, optimise support for their brands, and implement powerful Joint Value Creation Plans.

Company Information

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our client’s products are trusted in more households than any other brand in the world, making them a household name! Guided by their core values-Caring, Inclusive, and Courageous-they foster a culture that inspires their people to achieve common goals.

Role Requirements

Own and deliver ambitious sales and growth targets across multiple strategic eCommerce customers, aligning with our local and global objectives.
Lead the development, negotiation, and implementation of complex Joint Business Plans (JBPs) with major online retailers, driving share growth and ensuring compliance.
Master accurate forecasting of volume, sales, and investment through expert 6P+A planning, identifying risks and opportunities proactively.
Coach, mentor, and elevate other members of our eCommerce team, sharing your expertise and boosting overall team capabilities.
Drive continuous process improvements and foster innovative digital engagement using advanced analytics and emerging technologies.
Oversee complex commercial agreements and long-term growth investments, always aligning with profitability targets.
Manage the full product lifecycle from portfolio and new item planning to promotion planning, forecasting, inventory, and engaging content creation

Person Specifications

At least 3 years of proven commercial experience in account management with retailers.
Some knowledge and/or experience in eCommerce, with a good understanding of digital marketing channels and how to leverage them for business growth.

Package

Competitive basic salary.
Bonus.

Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!

Locations

Aldershot
Camberley
Guildford
Woking
Previous Listing
Date Updated
21 Apr 2026
Job reference
74936
Categories
Full Time
Permanent
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