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Animal Health
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Role Filled
Customer Success Engineer
Animal Health
Engineers Field & Depot
Medical Imaging
South East
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Role Overview
You will deliver remote and on-site technical support for imaging systems, assist with installations and upgrades, travel regularly to support customers, and collaborate globally to drive product improvements through customer feedback.
Company Information
Zenopa has partnered with a global provider of advanced veterinary imaging solutions. The company specialises in diagnostic imaging technology for both equine and companion animals, offering systems and support to customers across multiple countries. They are committed to innovation, quality, and environmental responsibility.
Role Requirements
Provide remote technical support and troubleshoot hardware/software issues via helpdesk 1–2 days per week.
Support planned maintenance visits and assist with imaging system installations and upgrades.
Travel nationally and internationally up to 3–4 times per month to support customers.
Collaborate with global engineering teams across the UK and US.
Contribute to product improvements by gathering and relaying customer feedback.
Train and develop alongside experienced application scientists and engineers.
Person Specifications
We care – work to create a nurturing environment for staff, customers, animals, and the environment.
We cultivate partnerships – show respect for colleagues and customers.
We use curiosity to innovate – be curious and support curiosity in others.
We make it happen – deliver results through teamwork.
We take pride in what we do – do it right and do it right the first time.
Package
Access to a company pool car at the office site in Guildford.
25 days holiday + 1 additional day, plus bank holidays (increases with long service).
Work-from-home days: Monday, Wednesday, and Friday.
Flexible working hours (7.5 hours/day; up to 12 hours including travel).
Free EV charging at the office.
Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!
Locations
Aldershot
Amersham
Aylesbury
Barnet
Basingstoke
Bracknell
Brent
Camberley
Chertsey
Chessington
Clapham
Crawley
Ealing
Egham
Epsom
Fulham
Gatwick
Greenford
Guildford
Harrow
Hayes
Haywards Heath
Hemel Hempstead
High Wycombe
Horsham
Kingston-upon-Thames
Leatherhead
Maidenhead
Marlow
Newbury
North West London
Northolt
Pinner
Putney
Reading
Redhill
Richmond upon Thames
Ruislip
Slough
South West London
Southall
Staines
Twickenham
Wandsworth
Wembley
West London
Westminster
Wimbledon
Windsor
Woking
Wokingham
Previous Listing
Date Updated
20 Jun 2025
Job reference
74687
Categories
Full Time
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