Dental Treatment Coordinator

Company Overview
Zenopa is recruiting on behalf of a highly successful, well-established private dental and orthodontic practice based in Central London. This practice has built an outstanding reputation for delivering exceptional patient care, with a loyal team and many employees having been with the business for several years.
The practice combines high-quality general dentistry and orthodontics, serving a predominantly adult patient base. With ambitious growth plans and a strong patient-centred culture, they are now looking to appoint a commercially focused individual who can help drive revenue growth while enhancing the overall patient experience.
This is a unique opportunity for an experienced Treatment Coordinator, Dental Nurse, or patient-focused dental professional who enjoys the commercial side of dentistry.
Working directly alongside the Clinic Director, you will be responsible for driving treatment conversions, optimising patient journeys, increasing revenue opportunities, and coaching patient-facing teams to deliver exceptional service. This is a highly visible role where your ideas, initiative, and ability to influence others will make a direct impact on the success of the practice.
The successful candidate will combine strong sales ability with excellent interpersonal skills and a genuine passion for helping patients move forward with treatment.

The ideal candidate will come from a dental background and have experience as a Treatment Coordinator, Dental Nurse, or within a patient-facing commercial role. They will be confident discussing treatment options with patients, converting enquiries into appointments and treatment starts, and building strong relationships throughout the patient journey.
More importantly, we’re looking for someone with a proactive and driven mindset who genuinely enjoys the sales aspect of the role. The successful individual will be highly motivated, take initiative without being asked, and be constantly looking for ways to improve both patient experience and business performance. They will be comfortable influencing and coaching colleagues, bringing energy to the team, and contributing ideas to help increase revenue and patient engagement.