Modality - Trainee Field Service Engineer

As a Trainee Field Service Engineer, you will work alongside experienced engineers supporting specialist medical imaging equipment across the Midlands and surrounding regions.
You’ll initially develop your skills working with ultrasound systems, gaining hands-on experience across installation, commissioning, preventative maintenance, repairs, QA and technical support. With training and experience, there is a clear pathway into a fully autonomous Field Service Engineer role and exposure to more advanced technologies, including X-ray.
This is a great opportunity for an Electrical, Electronic or Mechanical Engineer looking to move into field service and develop a long-term technical career.

Zenopa is proud to be partnering with a specialist medical imaging technology provider. Due to continued growth and development, they are looking to recruit a Trainee Field Service Engineer to join their small, technically strong UK engineering team.
The role is ideally suited to someone based around Daventry / NN, although candidates based around Milton Keynes, South/East Coventry or Loughborough will also be considered.
Role Requirements
• Assist with the installation and commissioning of ultrasound equipment.
• Carry out planned preventative maintenance, repairs and technical troubleshooting.
• Provide on-site technical support to customers.
• Complete QA and commissioning activities.
• Shadow experienced engineers and develop technical knowledge.
• Complete service reports and relevant technical documentation.
• Build strong customer relationships and provide professional technical support.
• Develop towards supporting more advanced medical imaging technologies, including X-ray.
• Manage your own workload and travel schedule as your experience develops.
• Follow all relevant quality, regulatory and health and safety requirements.
Person Specifications
• HNC Level 4 or equivalent in Electrical, Electronic or Mechanical Engineering.
• HND or degree is desirable.
• Junior engineers, graduates and candidates looking to move into field service are encouraged to apply.
• Strong practical and hands-on engineering ability.
• Good fault-finding and problem-solving skills.
• Self-motivated, organised and able to manage your own time.
• Excellent communication and customer-facing skills.
• Positive attitude with a genuine willingness to learn.
• Previous field service, maintenance, production or technical support experience is beneficial.
• Experience working with medical, diagnostic or technical equipment is beneficial.
• Full UK driving licence.
• Willingness to travel regionally and undertake occasional overnight stays.

• £30,000 basic salary
• Company car or £6,000 car allowance
• Annual performance-related bonus
• Breakfast, lunch and dinner allowance when travelling
• 25 days’ annual leave + Bank Holidays
• Company pension · Laptop, mobile phone and tools provided
• 37-hour working week, Monday–Friday, 9am–5pm
• No regular overtime requirement
• Full training and ongoing technical development
• Clear progression to Field Service Engineer within approximately 12 months
• Potential to reach £40,000–£45,000+ within 3 years
• Opportunity to develop into more advanced medical imaging technologies
• Work alongside an experienced and technically strong engineering team