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Field Service Engineer
Role Overview
You will provide on-site service for imaging equipment, primarily MRI and CT, by identifying, troubleshooting, and repairing issues while ensuring high customer satisfaction. Your role also includes completing reports, offering technical support, participating in cross-training, assisting with special projects, and maintaining ISO processes.
Company Information
Zenopa have partnered with a medical imaging sales and service organization offering both new and remanufactured equipment. The company provides a comprehensive range of imaging systems, including MRI, CT, X-ray, ultrasound, and surgical C-arms, serving healthcare facilities across the southeastern United States. Their team of engineers specializes in various medical imaging hardware and software solutions, ensuring timely and practical support for clients nationwide.
Role Requirements
Identify, troubleshoot, and repair customer equipment, ensuring cost-effective solutions and high customer satisfaction.
Complete service and expense reports according to company protocols.
Provide technical support to other engineers and assist with special projects as needed.
Maintain ISO processes and participate in MRI and CT cross-training.
Deliver onsite service for all imaging modalities, primarily MRI and CT, within the designated region.
Person Specifications
Troubleshooting and repair experience in MRI and CT
Imaging Field Service repair experience
Degree in biomedical, electrical/electronics, or computer engineering technology; military training; or equivalent preferred
Package
A Discretionary Bonus plan of up to $5,000.00 annually.
(10) paid days off per year in addition to the approved (9) Holidays
$500/month Auto Allowance
All Travel Expenses will be reimbursed.
Employee Company Health Insurance and will pay 50% of the Premium
Locations
We aim to operate and maintain the following set of core values