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Field Service Engineer
Role Overview
You will be responsible for installing, troubleshooting, repairing, calibrating and verifying mechanical and electronic equipment related to X-Ray radiology and medical imaging in the Columbus and Dayton, Ohio areas.
Company Information
Zenopa has partnered with a US-based company specialising in digital X-ray and diagnostic imaging equipment. They provide sales, servicing, and support for radiography, PACS, and related accessories across several states. With a focus on minimising downtime and delivering reliable service, they support healthcare, veterinary, and chiropractic providers in their region.
Role Requirements
Conduct routine or scheduled inspections, maintenance, and calibration of medical imaging equipment.
Testing and troubleshooting of mechanical and electrical components to determine root cause of failure.
Researches and initiates orders or repair/replacement parts while maintaining budgetary constraints.
Informs manager with status of repairs, scheduled maintenance, any unusual equipment situations, and all customer concerns.
Clean, replace, or install necessary parts to maintain smooth operation of equipment.
Ensuring all service documentation is completed in a timely and accurate manner.
Person Specifications
2+ years of experience in the repair, maintenance, troubleshooting and installation of medical imaging equipment is preferred.
Advanced electrical and electronic knowledge.
Excellent interpersonal and customer service skills.
Strong written and verbal communication skills.
Excellent problem-solving skills.
Working knowledge of computers and networking.
Frequently required to operate tools and machinery that use hand and/or foot controls (e.g. drills, saws, electronic test equipment, etc.) when servicing medical imaging equipment.
Package
Strong basic salary and extensive benefits package.
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