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Field Service Engineer
Role Overview
You will service, install, and maintain medical imaging systems (X-ray/CT) across healthcare sites, with a focus on delivering customer satisfaction.
Company Information
Zenopa have partnered with a U.S.-based medical imaging equipment distributor and service provider, delivering comprehensive solutions across the southwestern United States. With over 40 years of experience, they offer a wide range of diagnostic imaging equipment, including digital X-ray systems, CT, MRI, and PACS solutions, catering to hospitals, imaging centers, and urgent care facilities. Their expert team ensures high-quality, reliable technologies, allowing healthcare providers to focus on their core work with confidence.
Role Requirements
Install X-ray and CT imaging equipment across assigned territories.
Perform preventative maintenance and responsive service on imaging systems.
Document service calls, time logs, and expenses accurately each week.
Maintain regular communication with service contract clients to ensure satisfaction.
Deliver timely support and resolve issues across all levels of customer interaction.
Person Specifications
Minimum 2 years field service experience in X-ray and/or CT.
Strong technical and problem-solving skills.
Excellent customer service and communication abilities.
Organised and self-motivated with the ability to multitask.
Proficiency with DOS and Windows operating systems.
Package
Overtime at 1.5x hourly rate.
Company car (Chevrolet Traverse) with personal use and fuel card.
Full health insurance plan.
401K with company matching.
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Locations
We aim to operate and maintain the following set of core values