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Role Filled

Field Service Engineer

Scientific Supplier
Engineers Field & Depot
Materials Characterisation
Midlands
£35K - £43K
High Value Capital Equipment

Role Overview

As a Field Service Engineer for Materials Characterisation (TEX), you will play a key role in the installation, maintenance, and servicing of laboratory equipment. This role is a mix of field service and administrative duties, with approximately 1-2 days a week in the office, 3 days on-site with customers, and occasional overnight stays (5-6 per month). The role offers a significant opportunity for growth and skill development through extensive training and support.

Company Information

We have partnered with a growing company in the field of materials characterisation, offering innovative solutions to various industries. They have recently expanded our portfolio with a new client and product, which requires the addition of a dedicated Service Engineer to the team. The department consists of a manager, two team leads, and a talented group of 15 engineers spread across the UK, with 2 engineers based in our Luton office. The Service Engineer will be joining a well-established team, with extensive product training and support provided to ensure success in the role.

Role Requirements

Key Responsibilities:
· Install and commission laboratory equipment at client sites across the UK.
· Perform preventative maintenance, servicing, and troubleshooting of various lab equipment.
· Provide ongoing support and technical assistance to clients, ensuring high levels of customer satisfaction.
· Maintain accurate records of services performed, issues resolved, and any parts replaced.
· Participate in extensive product training, including online training and international sessions in Austria or Germany over a six-month period.
· Regular travel across the UK to customer sites, with occasional overnight stays (5-6 per month).

Person Specifications

Person Specification:
· Experience with laboratory equipment is desirable, but we are open to candidates with a background in similar engineering roles (science, medical, or military engineers).
· Strong troubleshooting and repair skills, excellent communication, and a customer-focused approach.
· We value candidates with a proven track record of stability and commitment to their previous roles.
· Candidates with experience such as science engineers, medical engineers, or military engineers are preferred.
· Enthusiastic, driven, and team oriented. Ability to work independently while contributing to a dynamic, inclusive, and collaborative team culture.

Package

Salary & Benefits:
· Salary: £35,000 – £43,000 (based on experience) + up to 10% bonus
· Annual Leave: 25 days plus bank holidays, increasing to 28 days after 1 year of service
· Private Health Insurance: After 6 months’ probation
· Company Pension: 5% employer contribution, 4% employee contribution
· Life Assurance: Equivalent to three times your annual salary
· Flexible Working: Options available
· Company Van: Available for personal use
· Company Laptop & Mobile Phone
· Training: Full product training with ongoing support
· Wellbeing Support: Access to mental health services and physical health checks
· Growth Opportunities: Potential for career advancement within the company

Locations

Aberdeen
Accrington
Airdrie
Alderney
Aldershot
Alfreton
Alloa
Altrincham
Amersham
Andover
Annan
Arbroath
Ashford
Ashton-under-Lyme
Aylesbury
Ayr
Banbridge
Banbury
Bangor
Banstead
Barnard Castle
Barnet
Barnsley
Barnstaple
Barra
Barrow
Basildon
Basingstoke
Bath
Beckenham
Belfast
Benfleet
Berwick
Beverley
Bexley
Bicester
Bideford
Birkby
Birmingham
Bishop Auckland
Bishop's Stortford
Blackburn
Blackpool
Blairgowrie
Bognor Regis
Bolton
Bootle
Borehamwood
Bourne
Bournemouth
Brackley
Bracknell
Bradford
Bradley
Brecon
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Bridgend
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Bridport
Brierley Hill
Brighton
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Bromley
Bromyard
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Buckingham
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Burnley
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Buxton
Caerphilly
Caithness
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Previous Listing
Date Updated
03 Feb 2025
Job reference
73961
Categories
Full Time
Permanent
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