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Werfen UK
Scientific Supplier
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Field Service Engineer
Scientific Supplier
Engineers Field & Depot
IVD
South East
£40,000 - £50,000
Role Overview
Werfen UK is seeking a Field Service Engineer to provide structured technical support and preventative maintenance across IVD systems in the South East. The organisation operates with an open, accountable culture built on technical excellence, transparency, and long-term trust with both employees and customers.
In this field-based role, you will take ownership of system performance within your region, ensuring diagnostic instrumentation operates reliably and in line with service standards. Your focus will be on preventative maintenance, accurate fault diagnosis, and delivering consistent, high-quality technical support to laboratory environments.
Company Information
Werfen is a global leader in specialised diagnostics across Haemostasis, Transfusion, Transplant, and other critical clinical areas. Operating in numerous countries and over 100 territories through distributors, the organisation supports laboratories with advanced diagnostic systems and structured service delivery.
Werfen UK is known for its honest and open culture, setting clear expectations and maintaining the confidence and trust of both its workforce and healthcare partners.
Find out more about the company
Role Requirements
Provide technical support across a range of IVD systems within the South East territory.
Diagnose, repair, and test faulty instrumentation to restore operational performance.
Carry out installations and perform IQ/OQ procedures in line with regulatory standards.
Complete scheduled preventative maintenance to ensure ongoing system reliability.
Work collaboratively with technical and product teams to resolve complex issues.
Maintain accurate service documentation and manage local spare parts inventory.
Person Specifications
Background as an ex-military engineer, IVD/diagnostic engineer, or medical/life sciences engineer.
Strong technical competence within engineering or scientific disciplines.
Analytical problem-solving skills with the ability to work under pressure.
Effective communication and interpersonal skills suited to laboratory environments.
Strong IT capability, planning, and organisational skills.
Flexibility to travel, including occasional international trips.
Package
Competitive basic salary.
10% bonus based on company and individual objectives.
Company car (choice of electric or plug-in hybrid).
12% employer pension contribution (6% employee).
Private healthcare.
25 days holiday plus bank holidays.
If you are motivated by structured problem-solving, technical ownership, and maintaining critical diagnostic systems within regulated environments, we welcome your application.
Unless stated otherwise, candidates applying for UK-based positions must already be authorised to work in the UK.
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Locations
Amersham
Aylesbury
Barnet
Borehamwood
Brent
Broxbourne
Dunstable
Ealing
East London
Enfield
Fulham
Haringey
Harpenden
Harrow
Hatfield
Hemel Hempstead
Hertford
High Wycombe
Hitchin
Leighton Buzzard
Leyton
Luton
North London
North West London
Radlett
Rickmansworth
Royston
St Albans
Stevenage
Stratford
Waltham Cross
Walthamstow
Watford
Welwyn
West London
Westminster
Date Updated
09 Mar 2026
Job reference
75579
Categories
Full Time
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Hiring contacts
Fenton Short
Expertise:
Analytical Science, Chemistry, Dental, Life Science, Medical Devices, Physics, Service Engineering
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