Field Service Engineer

We are recruiting for a Field Service Engineer to join a growing team within the medical diagnostics and healthcare technology sector.
This is an excellent opportunity for an electrically or electronically minded engineer looking to develop their career within medical diagnostics / IVD, with comprehensive manufacturer training provided.
The role involves servicing, maintaining, installing and fault-finding on specialist diagnostic equipment across hospitals, laboratories and healthcare environments throughout London, the South East and Southern England.
As a Field Service Engineer, you will:
– Carry out planned preventative maintenance and servicing of diagnostic equipment.
– Diagnose and resolve electrical and electronic faults.
– Use circuit diagrams to support fault-finding.
– Install and commission equipment at customer sites.
– Provide technical support and troubleshooting to customers.
– Complete service reports and technical documentation.
– Build strong relationships with customers and healthcare professionals.
– Work independently across a varied customer base.
– Complete comprehensive manufacturer training.
– Travel regularly across London, the South East and Southern England.
Key customer locations include Charing Cross, Colindale, King’s Cross, King’s College, Royal London, Portsmouth, Southampton and Porton Down.

We are looking for an engineer with a strong technical foundation, particularly around electrical or electronic fault-finding.
You will ideally have:
– An electrical, electronic, instrumentation or related engineering background.
– Experience fault-finding on complex technical equipment.
– The ability to understand and follow circuit diagrams.
– Strong problem-solving and diagnostic skills.
– Experience working independently and at customer sites.
– Good communication and customer-facing skills.
– A genuine interest in developing a career within medical diagnostics.
– A full UK driving licence.
– Flexibility to travel regularly.
Previous experience within IVD, diagnostics, medical devices, scientific equipment, laboratory equipment or instrumentation would be highly advantageous.
The client is also open to engineers from other technically demanding industries who have strong electrical/electronic fundamentals and the ability to learn complex equipment.
Relevant backgrounds could include electronics, industrial automation, rail, defence, aviation, instrumentation, scientific equipment and industrial equipment.
We are particularly interested in engineers who have worked in high-pressure technical environments and can demonstrate genuine motivation to move into the healthcare and diagnostics industry.

– Basic salary
– Flexibility for exceptional IVD candidates
– Annual bonus
– Company SUV / Estate car
– Company credit card for fuel, hotels and subsistence
– 4–5% employer pension contribution
– Laptop, iPad and mobile phone
– Company clothing and tools
– Death in Service – 2x annual salary
– 21 days annual leave + Bank Holidays
– Annual leave increases with service, up to 26 days
– Additional 4-day Christmas shutdown
– 37-hour working week
– Comprehensive manufacturer training
Location
This is a field-based position covering London, the South East and Southern England.
Ideal locations include:
Guildford, Reading, Slough, Kingston-upon-Thames, High Wycombe, Hemel Hempstead, Harrow, Redhill, Southall, Sutton, Twickenham and surrounding areas.
Candidates should be based outside the M25 where possible, as the role requires regular travel outside London, including to Portsmouth, Southampton and Porton Down.
If you are an experienced Field Service Engineer with strong electrical/electronic skills and are looking to move into the medical diagnostics / IVD sector, this is an excellent opportunity to develop your technical career with a specialist healthcare organisation.