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Role Filled

Junior Field Service Engineer

Medical Devices & Equipment
Engineers Field & Depot
Medical Imaging
London / Kent
Speak to Katie B
Imaging

Company Information

We have a new, exciting opportunity for a position working as a Junior Modality Engineer. A large OEM thriving in the field of medical imaging, our client is keen to add an engineer to their team supporting with work across London and surrounding areas.

Role Requirements

Repair a range of CR X-ray equipment. Work with Customer Service Engineers on repair of DR X-ray and Mammography equipment when requested. Ensure that priorities and timescales are adhered to.
Routine Maintenance – carry out maintenance in line with service contract requirements on CR X-ray equipment.
Maintain a car stock of spare parts, ensuring inventory records are fully maintained.
Carry out equipment upgrades during routine maintenance or as instructed.
Customer Service – respond to technical requests from internal and external stakeholders in a timely manner, ensuring customer service levels are met.
Work with other members of the service team to resolve customer service-related problems.
Escalate to their Team Leader or Service Delivery Manager, in a timely fashion, any serious or potentially unresolved issues which may affect patient safety and customer/supplier relationships.
Ensure all Health and Safety requirements are adhered to at all times, reporting any potential hazards to their Team Leader or Service Delivery Manager.
Ensuring at all times that confidentiality is maintained regarding products. Honouring at all times any non-disclosure agreements entered into. Ensuring that patient identifiable data is appropriately accessed and managed.
Gather information on competitor equipment and software and customer upgrade or purchasing plans, where appropriate, which could be of use to the Technical and Sales teams.

Person Specifications

Previous field based engineering experience.
Educated to A-Level or BTEC level, ideally within an engineering, science or technical discipline.
Adaptable, flexible and motivated to learn new tasks and processes quickly.
Strong customer service orientation and interpersonal skills (both internally and externally), giving high priority to customer satisfaction.
Good organisational skills, with the ability to effectively report and escalate any issues identified in timely manner.
Logical and thorough thought process, with the ability to think creatively to innovate and resolve problems. An eye for detail.
Excellent communication skills, with the ability to build strong working relationships with teams, colleagues and customers.
Pro-active mind set and a can-do attitude. Takes ownership and is accountable for own actions.
Ability to work under pressure.
Drive, enthusiasm and initiative.
Ability to work unsupervised.
Full UK Driving Licence.

Package

Competitive Salary
10% Performance Bonus
Company car/car allowance
25 days holiday,
Pension (6% Employer Contribution, 3% Employee Contribution)
Private Medical Cover
Life Assurance.

Locations

Ashford
Banstead
Barnet
Beckenham
Bexley
Borehamwood
Brent
Bromley
Broxbourne
Camberwell
Camden
Canterbury
Carshalton
Caterham
Chertsey
Chessington
Chigwell
City of London
Clapham
Croydon
Dagenham
Dartford
Deptford
Ealing
East Central London
East London
Egham
Enfield
Epsom
Fulham
Gravesend
Grays
Greenford
Greenwich
Hackney
Haringey
Harrow
Hayes
Herne Bay
Hornchurch
Ilford
Islington
Kingston-upon-Thames
Leatherhead
Lewisham
Leyton
Loughton
Maidstone
Margate
Medway
Mitcham
Morden
North London
North West London
Northolt
Orpington
Pinner
Purley
Putney
Radlett
Richmond upon Thames
Rickmansworth
Romford
Ruislip
Sevenoaks
Sidcup
South East London
South West London
Southall
Staines
Stratford
Sutton
Tonbridge
Tunbridge Wells
Twickenham
Upminster
Waltham Cross
Walthamstow
Wandsworth
Watford
Wembley
West Central London
West London
Westminster
Whitstable
Wimbledon
Previous Listing
Date Updated
15 Dec 2023
Job reference
72192
Categories
Full Time
Permanent
Take Experience
This role has been filled
This role has been filled
Why Zenopa?

We aim to operate and maintain the following set of core values

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01
In house, contracting department.

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02
We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03
Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04
High Success Rate

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05
Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.