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Role Filled

Senior Field Service Engineer

Medical Devices & Equipment
Engineers Field & Depot
Medical Devices
New York Metro
$100,000 - $150,000
Imaging

Role Overview

You will independently manage service operations across your territory, ensuring the installation, maintenance, and repair of diagnostic imaging equipment while driving customer satisfaction and promoting service offerings.

Company Information

Our client is an exclusive distributor and service provider of medical diagnostic imaging equipment throughout the New York, New Jersey, Eastern Pennsylvania, and Delaware areas. They offer customers quality solutions, service, and support on a wide range of equipment. Their complete product line and customised solutions help meet various clinical needs and budgets.

Role Requirements

Install and verify the performance of diagnostic imaging equipment at customer sites.
Perform preventative maintenance, repairs, and software upgrades.
Maintain regular contact with service contract accounts to resolve issues promptly.
Document service activities, manage parts inventory, and submit reports on time.
Promote field service offerings and perform scheduled on-call services.
Provide feedback on system failures and suggest process improvements.
Collaborate with sales and other field engineers as needed.

Person Specifications

Associate’s degree in electronics technology or equivalent experience.
Minimum 5 years’ experience in medical imaging technology field service.
Proven customer service and technical problem-solving abilities.
Experience with Windows and DOS; networking knowledge (TCP/IP, FTP) preferred.
Ability to travel at least 60% and work flexible hours, including nights and weekends.
High level of self-motivation and ability to function independently.

Package

401(k) matching.
Health, dental, and vision insurance.
Paid time off.

Even if you do not fit the criteria, we still want to hear from you! We have over 300 jobs not advertised on the website that you could be a perfect fit for!

Locations

New Jersey
New York
Previous Listing
Date Updated
22 May 2025
Job reference
73740
Categories
Full Time
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Why Zenopa?

We aim to operate and maintain the following set of core values

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01

In house, contracting department.

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02

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

03

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

04

High Success Rate

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05

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.