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Role Filled

Service Commercial Manager

Medical Devices & Equipment
Field Sales or Business Dev
Service Contracts
London/ Essex & South East
£60,000 - £65,000
Tenders/service contracts

Role Overview

Senior/ Service Commercial Manager – Service Contracts
Regional

Overall aim of the job
This post is responsible for driving business growth in the Service Contracts team in line with the financial & strategic targets at Territory and National level. Structuring high value commercial deals & solutions that enable healthcare providers to deliver excellent clinical services through the cultivation of rich relationships & understanding the customer needs.

The nature and scale of the Service business means that they regularly negotiate high value (£Million) long term, multi-Trust contracts with the Service Commercial Manager being responsible for developing the strategic approach and commercial proposals with the support of the local Territory Managers and sales management team.

In addition, this role is also responsible for the direct sales and promotion of the Service Contract portfolio on a sale territory. This will involve the post holder engaging Senior level stakeholders to negotiate high value contracts and; using data and insights to create win win solutions for customers and internal stakeholders, secure deals that are aligned with department and company business objectives.

Role Requirements

Main accountabilities
Management of High Value Commercial Deals & Solutions:
– Using advanced selling techniques and excellent business acumen to negotiate high value multi-Trust Service Contract deals in a highly competitive environment
– Develop strategic pricing proposals to achieve target profit margins
– Create evidenced based value props and business cases to secure long-term business in high value, multi-Trust contracts
– Use accurate & up to date Healthcare market intelligence & customer knowledge to tailor solutions & proposals according to Customer strategic priorities

Cultivate Rich Partnerships with Customers:
– Managing the Service business within your territory in line with company targets including accurate forecasting of sales opportunities
– Develop and deliver customer sales presentations in conjunction with customer requirements and communicate the solutions & value propositions
– Strategically manage relationships with key decision makers, inc senior procurement, clinical leads and Department Heads Manage to advance sales opportunities including the use of CRM to effectively manage the business on Territory
– Co-ordinating sales activity across the customer stakeholder group (incl. Clinical areas) to ensure they objectively understand the full value proposition through data and insights into their service provision
– Ambassador for the Service Business Unit internally and the overall business externally

Person Specifications

Professional experience:
-/ This role would be an ideal next step in the career of an experienced senior sales professional who has already demonstrated a substantial track record of success in the healthcare industry or service solution-based sales sector covering multi stakeholder deals & value based service solutions

Competencies, skills, knowledge, mindset:
– Self-motivated with a strong will to succeed
– Highly skilled in organising and planning multiple demands & priorities
– Excellent problem solving skills
– Demonstrates high levels of integrity in dealings with external & internal customers
– Clear and concise written and spoken communication skills
– Highly motivated to provide exceptional customer satisfaction
– Focussed personal continuous improvement & development
– Advanced skill level using Microsoft Excel i.e. data analysis etc.

Physical Requirements:
The role requires you to be on your feet for extended periods of time during your general day to day activities which include walking between sites. Some travel will be required to visit subsidiary companies and suppliers.

Locations

Aldershot
Ashford
Banstead
Barnet
Basildon
Basingstoke
Beckenham
Benfleet
Bexley
Bishop's Stortford
Bognor Regis
Borehamwood
Bracknell
Brent
Brentwood
Brighton
Bromley
Broxbourne
Camberley
Camberwell
Camden
Canterbury
Carshalton
Caterham
Chelmsford
Chertsey
Chessington
Chichester
Chigwell
City of London
Clacton-on-Sea
Clapham
Colchester
Crawley
Croydon
Dagenham
Dartford
Deptford
Ealing
East Central London
East London
Eastbourne
Eastleigh
Egham
Enfield
Epsom
Fulham
Gatwick
Gravesend
Grays
Greenford
Greenwich
Guildford
Hackney
Haringey
Harlow
Harrow
Harwich
Havant
Hayes
Haywards Heath
Herne Bay
Hornchurch
Horsham
Hove
Ilford
Islington
Kingston-upon-Thames
Leatherhead
Lewes
Lewisham
Leyton
Loughton
Maidenhead
Maidstone
Margate
Marlow
Medway
Mitcham
Morden
Newbury
North London
North West London
Northolt
Orpington
Pinner
Portsmouth
Purley
Putney
Radlett
Rayleigh
Reading
Redhill
Richmond upon Thames
Rickmansworth
Romford
Romsey
Ruislip
Sevenoaks
Sidcup
Slough
South East London
South West London
Southall
Southampton
Southend-on-sea
Staines
Stratford
Sudbury
Sutton
Tonbridge
Tunbridge Wells
Twickenham
Upminster
Waltham Cross
Walthamstow
Wandsworth
Watford
Wembley
West Central London
West London
Westminster
Whitstable
Wickford
Wimbledon
Winchester
Windsor
Woking
Wokingham
Previous Listing
Date Updated
09 May 2023
Job reference
70664
Categories
Full Time
Permanent
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