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Service Technician
Role Overview
We are trusted advisors in critical patient safety matters to our customers, so our technicians are rigorously trained as controlled environment subject matter experts for 6-18 months. After the first year, technicians are sponsored for accreditation by CETA, NSF and others to validate their competency.
Company Information
Our client has been the leading controlled environment testing and certification provider in the Upper Midwest for over 45 years. Our job is to certify spaces in which pharmaceuticals and medical devices are developed to meet regulatory safety standards. We are proud advocates of scientific innovation and patient safety through our work. They have several locations in the Upper Midwest and the East Coast, bringing exponential career growth to talented individuals who are passionate and take pride in their work.
Role Requirements
Technicians are responsible for performance testing, certification, maintenance, and repair/troubleshooting of controlled environment equipment and cleanrooms used in biotech, med-tech, and healthcare. The jobs are performed at customer sites and technicians will typically visit several customers in a given day. Importantly, technicians interface directly with our customers during site visits and are responsible for always maintaining an excellent standard of customer service.
Person Specifications
Demonstrated high integrity, work ethic, and professionalism
Demonstrated ability to follow through on detailed instructions
Bring your own vehicle (SUV or similarly spacious)
Valid driver’s license with a clean driving and criminal record
Driving Monday through Friday (out-of-town travel 40-50% of the time)
Electrical/mechanical experience, ideally in a field service job preferred
Package
Partial ownership of company – shares in the company
Quarterly bonus program
~$1,250/month vehicle and gas stipend
3x hourly rate weekend work bonus
3% 401k employer match
100% healthcare and STD and LTD coverage
50% dental and vision coverage
Paid time off (holidays and sick days)
Company gear
Provided equipment and tools
Locations
We aim to operate and maintain the following set of core values