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Role Filled
Technical Specialist - Spectroscopy
Scientific Supplier
Internal Technical Support
UK
£30,000 - £45,000
Scientific Infrared Radiation
Company Information
Exciting Opportunity for a BSc educated and experienced scientist with a significant emphasis on Elemental or Molecular Spectroscopy and analytical chemistry.
Territory: UK
Products: Elemental Spectroscopy, Molecular Spectroscopy & TOC Range (Including associated software packages)
Purpose of this Position:
The Spectroscopy & TOC Technical Specialist is responsible for supporting the continued growth of the companies UK’s Spectroscopy and TOC Businesses by ensuring customer success with solutions.
This will be achieved by providing “Excellence in Science” when supporting customers across the UK. A high level of support will be provided to the companies Regional and Senior Business Specialists. The Technical Specialist will meet all company expectations for support excellence as well as providing a constructive, collaborative interface between field sales colleagues, our customers, office colleagues and the UK Sales Manager – Spectro & TOC.
Key Responsibilities:
· To ensure customer success with Spectroscopy & TOC solutions
· To support the pre and post Sales process to help the company achieve and exceed the Sales targets for the Spectroscopy & TOC product lines, always providing an exceptional level of support, technical excellence and superior product knowledge.
· To present the company as the leading Spectro & TOC solution supplier at external meetings.
· To develop new applications in response to customer or market demand.
· To maintain and grow a knowledge of competitor solutions and identify & promote the unique selling points of our own solutions.
The Activities of the Technical Specialist can include such elements as:
1) Demonstrating technical leadership in the marketplace.
2) Using the companies Spectroscopy & TOC tools and products creatively to produce customer solutions.
3) Presenting Product and Application specific information at external conferences/meetings.
4) Attending product specific meetings and maintaining positive relationships with the company group, based in Germany.
5) Supporting the UK Sales Team in providing technically accurate and application appropriate quotations in a timely manner.
6) Providing customer training and technical telephone support Post Installation to meet “Best in Class” standards.
7) Providing technical support for the Regional and Senior Business Specialists via joint customer visits.
8) Providing product and application specific training to the Sales Team.
9) Making field visits to existing Customers as well as prospective Customers in order ensure customer success, following the DAPA consultative sales approach.
10) Performing solution demonstrations in conjunction with appropriate Regional and Senior Business Specialists in the Evaluation Laboratory.
11) Providing support for transferring customer applications to the company’s hardware and running customer samples to support the Sales process.
12) Providing technically accurate and commercially appealing reports which prove the benefits of the Shimadzu solution from customer evaluation sample data.
13) Ensuring work areas within the UK Evaluation Laboratory relating to the Spectroscopy & TOC product line are kept in a tidy and pristine condition.
What we are looking for:
· Preference for a candidate typically qualified to BSc level with a significant emphasis on Elemental or Molecular Spectroscopy and analytical chemistry.
· Demonstrable deep understanding of the theory and practice of a range of instruments within the Elemental/Molecular Spectroscopy Range.
· Preference for significant experience in Spectroscopy from using commercially available instruments.
· Strong understanding of software systems.
· Solid market awareness including knowledge of commercially available solutions.
· Effective and demonstrable interpersonal skills with a highly motivated approach to technical sales with a strong will to succeed.
· A full UK driving license and passport.
· Willingness to travel and spend a significant amount of time away from home, including European travel when required.
Locations
Accrington
Alfreton
Altrincham
Ashton-under-Lyme
Barnard Castle
Barnsley
Barrow
Beverley
Birkby
Birmingham
Bishop Auckland
Blackburn
Blackpool
Bolton
Bootle
Bourne
Brackley
Bradford
Bradley
Bridgmorth
Brierley Hill
Burnley
Burton upon Trent
Bury
Buxton
Cannock
Carlisle
Cheadle
Chester
Chester Le Street
Chesterfield
Chorley
Cleethorpes
Cleveland
Consett
Corby
Coventry
Crewe
Darlington
Darwen
Deeside
Deighton
Derby
Dewsbury
Doncaster
Dronfield
Dudley
Durham
Elland
Ellesmere Port
Fleetwood
Gateshead
Grimsby
Halifax
Harrogate
Hartlepool
Hebburn
Hebden Bridge
Hessle
Huddersfield
Hull
Hyde
Ilkley
Keighley
Kendal
Kettering
Knaresborough
Lancaster
Leamington Spa
Leeds
Leek
Leicester
Leigh
Leyland
Lichfield
Lincon
Liverpool
Loughborough
Louth
Macclesfield
Manchester
Mansfield
Market Drayton
Market Harborough
Market Rasen
Matlock
Melton Mowbray
Morecambe
Nantwich
Newark
Newcastle-upon-Tyne
Newton Aycliffe
Normanton
North Ferriby
Northampton
Northwich
Nottingham
Nuneaton
Oldham
Ormskirk
Penrith
Peterborough
Peterlee
Pontefract
Poulton-Le-Fylde
Prescot
Preston
Pudsey
Redcar
Ripon
Rochdale
Rotherham
Rugby
Runcorn
Sale
Salford
Sandbach
Scarborough
Scunthorpe
Seaham
Selby
Sheffield
Shifnal
Shipley
Skelmersdale
Skipton
Solihull
Southport
Sowerby Bridge
St Helens
Stamford
Stockport
Stoke-on-Trent
Stone
Stourbridge
Sunderland
Sutton-in-Ashfield
Telford
Thirsk
Thornton-Cleveleys
Tipton
Towcester
Uttoxeter
Wakefield
Walsall
Warrington
Warwick
Washington
Wetherby
Whitehaven
Widnes
Wigan
Willenhall
Wirral
Wolverhampton
York
Previous Listing
Date Updated
06 Nov 2023
Job reference
68387
Categories
Full Time
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