Technical Support Specialist

Scientific Supplier

Internal Technical Support

Laboratory

Loughborough

£30,000 - £40,000

High Value Capital Equipment

Pharma/Biotech

Role Overview

Location – Loughborough Office/ Workshop and home based.

Role Requirements

– Answering technical help questions and about part numbers from distributors, customers and sales.
– Assist in answering technical questionnaires for tenders.
– Review incoming technical information and make it available to the team.
– Processing warranty claims to Japan.
– All work will be done in collaboration with the other support engineers.
– Purchasing consumable and third-party supplier parts from engineers.
– Management of instrument calibration/service/repair for service/validation/workshop
– Production of RAMS for service.

Person Specifications

– At least a completed HND/HNC/Bsc education with a solid understanding of electrical engineering / service / refrigeration technology;
– Relevant work experience as a service technician, technial support or sales employee;

Locations

Mansfield

Newark

Nottingham

Sutton-in-Ashfield

Previous Listing

Date Updated

13 Jan 2025

Job reference

73832

We aim to operate and maintain the following set of core values

We liaise on your behalf

Required equipment, e.g. cars, laptops, mobiles, we negotiate with the employer source and manage these on your behalf.

Solid Industry Relationships

Our recruitment teams have built relationships with some of the UK’s most prestigious pharmaceutical companies

High Success Rate

Our structured recruitment approach allows us to deliver consistently successful outcomes for both clients and candidates, supporting long-term placements and repeat partnerships.

Systems that work for you

As an ISO 9000 organisation we have fully defined systems that are regularly audited. You can be assured we consistently following processes that deliver for all.