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Parr Pressure Vessel System Support Engineer
Role Overview
This position is to work alongside the 2 Sales Product Mangers supporting them in the sales, implementation and after sales field service of all pressure vessel projects and installations. As part of the role, travel to customers’ sites throughout the UK and Ireland will be required, as well as occasional trips abroad for product training at the manufacturing location in the USA.
Company Information
This company is a leading distributor of scientific equipment with a customer base across the UK and Ireland. The company is an owner managed business based in South Manchester with 40 employees located across the UK.
They have a long lasting partnership with a manufacturer of laboratory scale pressure vessels and is known across the world as a leader in this area. Due to both companies’ high levels of customer service and the quality product, they are the market leader in laboratory scale pressure reaction vessels and systems within the UK and Ireland.
Role Requirements
Technical Support for Pressure Systems:
Provide technical assistance for customers operating pressure-rated systems, addressing issues related to design, operation, and maintenance.
Diagnose and troubleshoot system malfunctions, advising on solutions to ensure safe and optimal operation.
Offer guidance on installation, commissioning, and operation of pressure-rated equipment.
Ensuring successful installation and commissioning of new systems
Planning installations including site surveys
Modelling new equipment in situ at customer site where appropriate
Procuring all required items
Assisting planning for lifting equipment into place using good
Pipework installation
Carry out build and installation
Engineering Design and Documentation:
Utilise CAD design software to review, modify, or create technical drawings related to pressure vessels and associated systems.
Interpret and create P&ID (Piping and Instrumentation Diagrams) and PFD (Process Flow Diagrams) to support system operation and troubleshooting.
Collaborate with internal teams and customers to refine system designs to meet technical and operational needs.
Compliance and Certification:
Ensure systems comply with Pressure Equipment Directive (PED) and other relevant safety regulations such as the Pressure Systems Safety Regulations (PSSRs)
Assist in preparing technical files, risk assessments, and documentation for certification purposes.
Support the development of compliance strategies for new and existing products.
Field and Remote Support:
Provide, return to base (RTB), on-site and remote support for system installations, troubleshooting, and repairs.
Conduct performance testing and ensure equipment meets operational specifications.
Offer training to customers and colleagues on the safe operation and maintenance of pressurerated systems.
Customer Engagement and Problem-Solving:
Build strong relationships with customers, providing tailored technical solutions to their operational challenges.
Gather feedback on product performance to contribute to product improvement initiatives.
Collaborate with the sales team during pre-sales activities to address technical queries and ensure customer confidence.
Office Admin Team Relief Cover
Ensuring that all paperwork relevant to goods movements are processed correctly
Any other admin duties required by the management team
Person Specifications
Ideally the candidate will have:
• Understanding of P&ID diagrams, PFDs, and their application in system troubleshooting and design.
• Analytical and problem-solving skills with a focus on safety and performance.
• Excellent communication and interpersonal skills.
• Ability to travel to customer sites for installation, service, or training. On site customer work could be up to 2/3rds of the role.
Must have:
Full UK driving license.
Iether a Bachelor’s degree in mechanical, chemical, or process engineering, or a related field OR experience with pressure-rated systems, pressure vessels, or related equipment.
Package
Bonus – 15% of salary – based on company performance + employee meeting KPI’s
Company car or car allowance for private car owenership
Fuel for company mileage
Health Insurance
25 days holiday + bank + christmas shut down
Death in service and long-term sickness insurance
Contribtuion to personal pension above legal minimum
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